Solved
Sims 2 Legacy corrupted files issue
Hi everyone:) I still cannot start the Sims 2 due to some files being corrupted. The issue persists even after the patch. How has it been for you guys?
The issue is resolved in today's patch🤩
Forum Discussion
EA_Cade
Community Manager
Community ManagerHey all,
To confirm, are you launching the game on EA app, EPIC, or Steam?
If you could provide us with an EA App Error Report string if you're playing on that platform, as well as a DXdiag that would be very helpful as well.
Hello EA_Cade , thank you for responding.
I have just submitted a report: 44dc18dd-faa7-4546-b50d-f8a209557bd0
Please find attached the screenshot that I got of the message and the dxdiag requested.
I am trying to play the game from the EA App. I was informed by a member of the EA Customer Service team that this was a known issue and was being looked into. I have not heard anything until you replied though, which is a shame. :(
Any help for this would be appreciated.
