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Despop919's avatar
Despop919
Rising Rookie
2 months ago

Sims 2 rerelease Direct x90 graphics drivers compatibility error message!!

I thought having the sims 2 rerelease would make these errors not an issue anymore. Isn't the game literally modified to play on modern computers now?! 

What makes this insane is I started getting issues when going into create-A-Sim and then after getting out of the game tried clicking repair on the game and reinstalling it when that wouldn't do anything. 

Then, I reinstalled it a second time and tried launching it and it gave me an error message that the game can't run on my computer. But how is that when I was just playing it?! 

Ea does have steps to follow if this happens and the first step is 

  • Open the files on your computer and go to the \EA Games\The Sims 2 Legacy\EP9\TSData\Res\Config\Graphics Rules.sgr
  • but I can't find this file in my folder?! PLS SOMEONE HELP I JUST WANT TO GO BACK TO PLAYING THE GAME I PAID FOR TWICE

2 Replies

  • Despop919​ Just to double-check, you're getting a message that says Failed to find DirectX 9 compatible graphics adapters?

    Normally, that message would pop up when launching the game in fullscreen (not possible anymore) for the first time or when the Graphics Rules file was corrupted; it rarely indicated an actual DirectX 9 issue.

    What are the steps from EA that you are referring to? You can find your installation location by clicking on the three dots on The Sims 2 + The Sims 2 Packs icon in the EA App and selecting View Properties > Open Folder.

    If you'd like, I can take a look at your DxDiag and see if it reports anything worth troubleshooting, just attach it to this thread.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

  • Despop919's avatar
    Despop919
    Rising Rookie
    8 days ago

    Yes, it pops up every time I try to launch it full screen mode. My pathway to my files is different from the others. It says I don't have the legacy edition. I actually have the free sims 2 double deluxe that they were giving out a long time ago. 

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