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Kales_A_Dales's avatar
Kales_A_Dales
Seasoned Newcomer
10 months ago
Solved

Sims 2 won't launch "Some needed files were corrupted during the installation"

Hi! I just bought the Sims 2 rerelease, but when I tried to open the game I received an error: "Some needed files were corrupted during the installation" I have reinstalled the game multiple times a...
  • EA_Solaire's avatar
    EA_Solaire
    10 months ago

    Hi all,

    This issue was resolved in today's patch:

    • Addressed some situations related to the error “Some needed files were corrupted during the installation”

     

    If you're still experiencing this, please create a new thread so we can continue to investigate. Thank you! 

my3teriou3ca3e's avatar
my3teriou3ca3e
Newcomer
10 months ago

FIX: (Windows 11) You have to be logged in as the admin on your computer. You can only run and play the game on the admin account. I uninstalled and re-installed the EA app on the admin account and then downloaded Sims2 again and it worked. Keep in mind you can only have one instance of EA running, it won't launch if another user has it open (you have to exit, not just close the app). I have also heard from researching this that you may have to wait until your purchase is fully processed. If it's still pending on your bank account, you may have to wait for that to clear. 

  • PurpleSweetTart's avatar
    PurpleSweetTart
    Seasoned Hotshot
    10 months ago
    my3teriou3ca3e wrote:

    You can only run and play the game on the admin account

    Are you talking about the local admin account, or any account with admin privileges? I have both. Which one will give me the best chance of success?

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