OMG!!!! I've just had to restart the EA app this morning and now my TS2 is now showing up as The Sims 2 UC instead of the DD and now I am able to install it on my new PC.So I want to thank @EA_Cade for letting EA know about this problem and getting it fixed as well as EA for fixing it for us. Now I'm a happy camper as I have TS2/3/4 on my PC... <3

Yes!The Sims 2 should now stop showing as Double Deluxe and function correctly on the EA app after our latest updates. We have a few more tweaks to make to ensure such an older title functions correctly on newer systems and apps, so stay tuned! :)

"EA_Cade;c-18222529" wrote:Yes!The Sims 2 should now stop showing as Double Deluxe and function correctly on the EA app after our latest updates. We have a few more tweaks to make to ensure such an older title functions correctly on newer systems and apps, so stay tuned! :) @EA_Cade, I've get it installed now and have launched the game, so now its just waiting on me to start playing it...??Thanks again!

Gotcha, Can you try these steps please and let me know if that helps?Edit: let's try that again with the right link :)

"EA_Cade;c-18222551" wrote:Gotcha, can you try these steps please and let me know if that helps?Sure @EA_Cade, I will go and try those and see what happens. Thank you... :)

It works now @EA_Cade... :) Thank you so very much for assisting me on getting my game to work. You are awesome... <3

TS2 on the EA app | EA Forums

18 Replies

EA_Cade
Community Manager
3 years ago
Yes!

The Sims 2 should now stop showing as Double Deluxe and function correctly on the EA app after our latest updates.

We have a few more tweaks to make to ensure such an older title functions correctly on newer systems and apps, so stay tuned! :)
lisasc360
Hero
3 years ago
"EA_Cade;c-18222529" wrote:
Yes!

The Sims 2 should now stop showing as Double Deluxe and function correctly on the EA app after our latest updates.

We have a few more tweaks to make to ensure such an older title functions correctly on newer systems and apps, so stay tuned! :)

@EA_Cade, I've get it installed now and have launched the game, so now its just waiting on me to start playing it...??

Thanks again!
lisasc360
Hero
3 years ago
@EA_Cade, Ok, so I launched my game with no problem but when trying to load into a neighborhood, the game crashes out to the desk top. So I don't know if it's my PC or the EA app causing it. I have a new CyberpowerPC with Win11 on it, so like I've said, I'm not sure if it's my PC or what since I was able to install the game with no issues. So hopefully this is one the things that you are all looking into so that us TS2 players can still enjoy this game as well... :)
EA_Cade
Community Manager
3 years ago
Gotcha,

Can you try these steps please and let me know if that helps?

Edit: let's try that again with the right link :)
lisasc360
Hero
3 years ago
"EA_Cade;c-18222551" wrote:
Gotcha, can you try these steps please and let me know if that helps?

Sure @EA_Cade, I will go and try those and see what happens. Thank you... :)
lisasc360
Hero
3 years ago
It works now @EA_Cade... :) Thank you so very much for assisting me on getting my game to work. You are awesome... <3
EA_Cade
Community Manager
3 years ago
Awesome! Glad to hear it :)
lisasc360
Hero
3 years ago
"EA_Cade;c-18222562" wrote:
Awesome! Glad to hear it :)

Now I just need to adjust my screen resolution which I already have the directions for so that I can change it in the game... :)
Hejix
3 years ago
Why? How? When? My husband just told me two days ago it... appeared. *Gasp!!!* Awwww! Finally!!! Ok, resolution 800 x 600 only, no smooth edging... Hmmm. I used to play at better resolution on my old computer... back in the days. Oh well, hope it get fixed. Meanwhile, time to fulfill some grilled-cheese aspiration. YEAHHHH!
Hejix
3 years ago
Ok, got my first crash (ah, Sims) and gigantic black shadows, but found this. https://simsvip.com/2014/07/20/the-sims-2-ultimate-collection-increase-resolution-guide/