Sims 2 Legacy Collection - "The application has crashed."

Question

Hello,I purchased The Sims 2 Legacy Collection for the PC via Steam, and attempted to play it for the first time about 1 hour ago (~6:54 PST). Without using any mods, and after trying to launch the game using default settings as well as with graphics on low, the game crashes whenever I try to load into a Sims family. Here's my "approach":Start the game via SteamLoad a neighborhoodClick on a familySee the loading screen for the familyOnce the loading is complete, but BEFORE I see the live view of the Sims family, I receive the error message and the game crashesMy GPU drivers are up to date. Please see attached for the error message and my DXDIAG report. Happy to provide any additional info as needed for troubleshooting. Thank you in advance!

spicyspaghett · Answer

After reading some other posts with a similar issue, I attempted to verify the install files via right clicking the game in my Steam library > clicking Properties > Installed Files > Verify.

After the process was complete, I received the message "5 files failed to validate and will be reacquired." (See screenshot.) This mirrors the experience others had when they followed these same steps, down to exactly 5 files that failed to validate. Just wanted to mention this in case this gives any clues into the root issue(s).

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Sims 2 Legacy Collection - "The application has crashed."

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Sims 2 Legacy : 'Application has crashed, application will now terminate.'