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SimsMegaDeluxe's avatar
SimsMegaDeluxe
Rising Hotshot
16 days ago

TS2LC: Stuck on borderless windowed, can't get fullscreen or change resolution

Alt-Enter is not working for me. When I use it, I get the Windows error sound chime. The game is stuck on borderless windowed mode. I can't cycle to either windowed or fullscreen. I'm a steam player....
bug
pc
technical issues
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
8 days ago

Thanks. Could you tell me what resolution your display is in the Windows display settings?

SimsMegaDeluxe's avatar
SimsMegaDeluxe
Rising Hotshot
7 days ago

This is my resolution.

Update: for some reason I can now open application windows and they appear on top of my Sims 2 game. I think I might be in fullscreen windowed.

Still, the in-game resolution settings are grayed out and Alt-Enter still doesn't work (plays the windows error chime).

  • SimsMegaDeluxe's avatar
    SimsMegaDeluxe
    Rising Hotshot
    5 days ago

    Yes, it's definitely borderless windowed.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Thanks SimsMegaDeluxe 

    Can you try deleting the config folder in Documents\EA Games\The Sims 2 Legacy\Config?

    The graying out of resolution is expected if you are in borderless windowed or maximized windowed since we can't override OS level settings.

    • SimsMegaDeluxe's avatar
      SimsMegaDeluxe
      Rising Hotshot
      4 days ago

      This did not work. Still occurring:

      1. I am able to press the windows key and bring up the taskbar/open other application on top of the Sims 2, but switching applications causes the game's audio to mute. Thankfully, the game still runs and does not freeze.
      2. In-game window resolution options still grayed out
      3. Alt-enter does not work and causes Windows error chime to play
      • EA_Cade's avatar
        EA_Cade
        Icon for Community Manager rankCommunity Manager
        4 days ago

        Thanks, does this also happen on a brand new save file? 

        You can move the saves to your desktop from Documents > EA Games > Sims 2 Legacy > Neighborhoods to test this. 

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