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Cache4561's avatar
Cache4561
Rising Newcomer
31 days ago
Solved

How do I buy the game?

I installed the game with GamePass Ultime with the included EA pass, and played it with the EA app but I no longer have gamepass and in the app says that the game is in my library and I have the stan...
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pc
  • puzzlezaddict's avatar
    puzzlezaddict
    31 days ago

    Cache4561​  You can buy the game from the EA website:

    https://www.ea.com/en/games/the-sims/the-sims-3

    However, you may still need to contact EA customer support to have the EA Play version removed from your account—I've seen a number of reports of either the base game not working or the DLC that comes with EA Play not loading after an expired subscription, even though the players own the content outright.  I don't know that this will happen to you, only that it's possible and that you'd need to contact support to fix it.  If it does happen, use the live chat option and ask the support rep to remove the EA Play entitlements from your account.

    Separately, Sims 3 may go on sale for 50-60% off in the next week or so, as part of EA's usual Black Friday sale.  So you may want to wait until then.

puzzlezaddict's avatar
puzzlezaddict
Hero+
31 days ago

Cache4561​  You can buy the game from the EA website:

https://www.ea.com/en/games/the-sims/the-sims-3

However, you may still need to contact EA customer support to have the EA Play version removed from your account—I've seen a number of reports of either the base game not working or the DLC that comes with EA Play not loading after an expired subscription, even though the players own the content outright.  I don't know that this will happen to you, only that it's possible and that you'd need to contact support to fix it.  If it does happen, use the live chat option and ask the support rep to remove the EA Play entitlements from your account.

Separately, Sims 3 may go on sale for 50-60% off in the next week or so, as part of EA's usual Black Friday sale.  So you may want to wait until then.

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