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Hauk120's avatar
Hauk120
Rising Ace
3 years ago

I can't Download Sims 3 DLCs on EA APP

Hello, I have this problem, I installed the new EA App, and downloaded the Sims 3 base game, and then I tried to download the DLCs but they can't be downloaded, it appears a message that says "something went haywire, an unknown error occurred, restart the EA app and try again, or reach out our support team for help". I click retry and the same message appears, so I uninstalled sims 3, uninstalled and installed again the app, restarted my pc, but it happens the same problem, the sims 3 base game downloads, but its dlcs don't. Previously I always used the Origin App and it never happened, this problem seems to be only on the new EA App, I leave a screenshot below. Someone else has this problem, can someone please help me out?

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