Forum Discussion

vnm4728's avatar
1 year ago
Solved

Sims3 Please answer the refund process

I bought Sims 3 and didn't play the game.
I immediately applied for a refund. I bought 5 expansion packs, 4 new ones are currently registered to the account 'My Case', and 1 refund completed.

  • Hey @vnm4728,

    If you check your order history here, what is the status showing for that purchase?

    It looks like the refund requests are still processing, so I would just keep an eye out for those to complete at the link above.

    Once a request is complete, it can take up to 5 - 10 business days for the funds to appear back in your account, just depending on the bank. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @vnm4728,

    If you check your order history here, what is the status showing for that purchase?

    It looks like the refund requests are still processing, so I would just keep an eye out for those to complete at the link above.

    Once a request is complete, it can take up to 5 - 10 business days for the funds to appear back in your account, just depending on the bank. 

Featured Places

Node avatar for The Sims 3 General Discussion

The Sims 3 General Discussion

Connect with fellow Simmers and share your experiences in The Sims 3 official community.Latest Activity: 12 hours ago
6,398 Posts