13 years ago

System Messages and Gifts Won't Show Up?!

It says on my game launcher that I have one message and got a gift - THANKYOU THANKYOU THANKYOU THANKYOU to whoever sent it to me xx <3 - but on the webpage it says I have no messages and no gifts. I click on messages anyway but it has absolutely none. No system messages or anything. This has been happening for a while but now it's getting super annoying! If anyone has any suggestions on how to fix this please help :)

19 Replies

thesimling
13 years ago
Try changing your language setting to English (USA). English (UK) doesn't work very well, and I'm not sure if other languages are glitched too. Wish you luck! :)
graceymanors
Legend
13 years ago
Check your purchase history.
FreyaLawl
13 years ago
thesimling wrote:
Try changing your language setting to English (USA). English (UK) doesn't work very well, and I'm not sure if other languages are glitched too. Wish you luck! :)

How do I change the language?
FreyaLawl
13 years ago
Do I change language on my computer or Sims 3 webpage? I'm in Australia btw.
FreyaLawl
13 years ago
Bump
RawrGoesTheCat
13 years ago
LittleDudeMan wrote:
Do I change language on my computer or Sims 3 webpage? I'm in Australia btw.

Scroll down to the bottom of the page, and there it says 'Select Language'. :)
FreyaLawl
13 years ago
Scroll down to the bottom of the page, and there it says 'Select Language'. :)

Thanks! I did that but I still can't read my messages. Any other ideas? :?
RawrGoesTheCat
13 years ago
LittleDudeMan wrote:
Scroll down to the bottom of the page, and there it says 'Select Language'. :)

Thanks! I did that but I still can't read my messages. Any other ideas? :?

You could check 'Purchase History' under Store > My Account, although this doesn't let you see the message. You have the option to check your email that your account is registered with. The message should be there. :mrgreen:
2270nz
13 years ago
This used to happen to me. There are two things you can do, check the purchase history, or you should get a notification in you email with a link. Hope this helps. :D
FreyaLawl
13 years ago
nikkitina wrote:
This used to happen to me. There are two things you can do, check the purchase history, or you should get a notification in you email with a link. Hope this helps. :D

Thanks, I looked at my emails and BAM it was there. Thanks a lot.