Unable to log into my account
This discussion was created from comments split from: Cannot Login / Invalid EMail or Password problem - fixed?. Moving this to a new thread, as you are describing a different log in issue.
Forum Discussion
Hi @purisu02,
From what you describe, you have two EA Accounts. I understand this might be confusing, but it's not possible to transfer forum data from one account to another. What you could do if you don't remember which was the email address used for 'purisu' account is checking all your inboxes looking for the password recovery email. Once you have that email, recovering your password would give you access to your old account :)
You can also contact one of our advisers through EA Help and see if they can help, but for security reasons you will need more information about the account than the username for them to be able to help recover an account. It's important we sure that account is yours!
From what you describe, you have two EA Accounts. I understand this might be confusing, but it's not possible to transfer forum data from one account to another. What you could do if you don't remember which was the email address used for 'purisu' account is checking all your inboxes looking for the password recovery email. Once you have that email, recovering your password would give you access to your old account :)
You can also contact one of our advisers through EA Help and see if they can help, but for security reasons you will need more information about the account than the username for them to be able to help recover an account. It's important we sure that account is yours!
