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DryAssNut's avatar
DryAssNut
Newcomer
15 days ago

2 of my Sims 3 expansion packs are gone from my library

Hello,  I have played Sims 3 since it came out and I have both digital and CD copies of the game and expansion packs. But now when I log in to my EA account and click on manage add-ons 2 my expansio...
technical issues
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
15 days ago

Hey there,

Sorry to hear you're having trouble with the Pets and World Adventures packs. It sounds like the system recognizes those are already registered on the account, so it may be worth trying some steps to troubleshoot the EA app and see if that clears things up.

Please give these steps in particular a try and let us know if that helps out afterwards!

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