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awkssimmer's avatar
2 years ago
Solved

64-bit Mac please help me

Hi so I just updated my Macbook last night and it had a message come up saying that The Sims 3 and the super patch may not be compatible, I didn't give it much thought and I updated anyways. When I tried to play this morning I saw that I needed to download the 64-bit version instead. 

For reference:

macOS Monterey

Version 12.7

Macbook Pro

Processor 2.7 H+GHz Quad-Core Intel Core i7

Memory 16 GB 2133 MHz LPDDR3

Graphics Radeon Pro 455 2 GB

                Intel HD Graphics 530 1535 MB

Not all of my packs showed up for reinstallation which I have contacted EA about. But when I went to open the launcher, it said Unable to Start Game which i deleted the version tag. But now it says The Sims 3 has quit unexpectedly.

When I go to Documents>Electronic Arts>The Sims 3, my previous mods folder from the 32-bit version is there but I am not sure if that would be possible for folders to transfer over so, maybe I should delete that and try again? Also when I go to open the launcher and it quits, the Version tag pops up again unless it is supposed to do that.

Also when I go to Applications and look for the Sims 3 there is no folder.

I have no idea what to do, please help me!

  • @awkssimmer  The Version.tag file is supposed to regenerate each time you open the launcher, so that's normal.  Your mods should be compatible with the 64-bit version as well—any mod that works on patch 1.67 also works on patch 1.70.  The same is true for your saves and most other user content, but anything installed through the launcher, so Store items and some custom content, needs to be reinstalled.

    For now, please do a clean uninstall of the 32-bit version of Sims 3.  The uninstaller is 32-bit as well, so you'll need to delete the files manually.

    https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

    Origin will have installed the 64-bit version of Sims 3 into Users > your username > Applications by default.  This isn't a problem either, but if you want the game in the main Applications folder, just drag the Sims 3.app and the "The Sims 3 Packs" folder to Applications.

    Once the 32-bit version is uninstalled and you're ready to test the 64-bit version again, please move the Sims 3 user folder out of Documents > Electronic Arts and onto your desktop.  Even though most of its content should work fine, this is a standard troubleshooting step and a way to keep the process as simple as possible.  You can restore your old content once the game is working properly.

    For the missing packs in 64-bit, you'll need to contact EA customer support.  Please see this post for more information:

    https://answers.ea.com/t5/Technical-Issues-Mac/SOLVED-64-bit-Sims-3-content-not-in-Origin-library/m-p/9653314#M8830

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