6 years ago
64 Bit Update
Hi all, I'm late to the game I know but I've just heard there's a 64 bit update and I just wanted to confirm if this was for PC or just for Mac? I know it was built in order to allow Mac users to co...
@bishty How much memory is your save using when you load it, and when you've played for say 20 minutes? Check the Task Manager for the numbers, and please list absolute values, not percentages. (Right-click on the Memory header to switch.) And let me know which world(s) you're playing in.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@puzzlezaddictHi, sorry for the delay in getting back, have had a crazy week at work.
Here are the notes I made:
Loading = 1856.6 MB
20 mins in = 1829.7 MB
40 mins in = 1619.8 MB
60 mins in = 1467.9 MB
80 mins in = 1661.9 MB
Approx 100 mins in = 1718.1 MB
Quit to reload textures to go into CAS
Loading = 2200.9 MB
Spent almost 5 hours in CAS = 1198.1 MB
Moved in to new house = 1847.3MB
20 mins later = 1916.1 MB
Crashed approx 10 mins later
I have attached the report from the crash. I will attach the dxdiag in another post
I am playing in a custom world based off the Riverview map. https://modthesims.info/d/588036/simburbia-something-for-everyone-all-playable-lot-types-from-all-ep-no-cc.html
The world played perfectly fine before whatever triggered this issue.
I almost never get crashes in CAS but pretty much inevitably after estimate maximum 2 hours in live mode.
@puzzlezaddictdxdiag attached
@bishty Even if the game's overall RAM use was mostly fine, something apparently caused it to spike dramatically and quite possibly cause a crash. Most of the info in a Sims 3 crash log is useless, but this part is helpful:
Total virtual memory: 4095 Mb
Free virtual memory: 424 Mb
That doesn't mean virtual memory in the way that Windows means it, it's referring to Sims 3's own memory use. 424 MB free means that the game was using 3.6 GB RAM at the time of the reading, which is past the point where it becomes unstable and can crash at any time.
There are plenty of reasons this might happen, but usually the underlying issue is that there's a problem within the save that the game engine is trying and failing to resolve, using more and more memory until the game hits the limit and crashes. So then the goal becomes finding out what that problem is and trying to address or get around it.
Does the save crash at the same in-game time, either every day or just the once? Is there something you or your sims do in-game to trigger the crash? Are there any other patterns?
Please also let me know whether you use mods, and if so, which ones. It's fine to name them, unless they raise the game's rating; in that case, just list the creator, and I'll know.
@puzzlezaddictHi, yes I noticed that bit before as well. Actually I just tried it again and this time the exception said the available page file memory was too low, which is odd. It's just having janky memory problems lol.
There is no pattern to the crashes other than the real-world timing in terms of the maximum amount of gain I can get out of it. Once it happened in buy mode when I wasn't even at the computer, I'd wheeled away for a moment and saw it happen from the corner of my eye. Sometimes it will crash to desktop like this and sometimes just error 12 when trying to save. It's frustrating because it happens even when I start a new game, I reinstalled the world, even the entire game several times and it keeps on happening and I know it's not the world that is an inherent problem because it wasn't like this originally.
I use a dumper truck full of CC haha and a few core mods; nothing that I believe raises the game's rating, mostly just almost everything from NRAAS and a few other things here and there, for example tweaking the degree system, adding careers and custom plants and things. I haven't added any new mods for genuinely years, probably like 4 years now we're talking! I got this new machine about 2 years ago.
Actually there is one pattern I noticed that I believe to be correlated but I can't seem to reverse it. Basically I was disappointed with the performance of the game on my new machine so I followed some of the steps to improve performance listed on NRAAS website. Got to the bit where it said to merge CC and happily did that and it worked like a treat, the game was smooth and everything I dreamt of when I imagined getting an upgraded PC. However, that was when these issues started. They didn't start instantly, it was gradual onset until it became this much of an issue. I noticed the association, however, and restored my backed-up mods folder, expecting the huge lag to return - however, when the game was lagging so, it NEVER did this crashing and extremely rarely did error code 12. I could literally leave the window open for days, and indeed did so because it took so long to save and load! But the lag didn't return. The game still runs incredibly smoothly even with all of the individual package files back in the folder and the issues prevail. So I don't know how to make it go backwards in time ☹️
Edit: I decided to finally test my own theory and took my entire mods folder out and ran the game. It still crashes! But it tends to say something slightly different:
Total physical memory: 16327 Mb
Available physical memory: 4738 Mb
Total page file memory: 23827 Mb
Available page file memory: 6 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 1182 Mb
I don't understand the difference between page file memory and virtual memory but there's no way this save can be corrupt it's practically brand new and I know for a fact it suffered the same problems when it was in fact actually brand new.
I may try running it in a different world to see, but the world was fine before this problem started and I didn't do anything to it ☹️