Forum Discussion
10 years ago
Hi all,
I've posted on a few other posts, but maybe someone from this post can help me. I also have a new Macbook Pro and have had all kinds of issues trying to get my game to open. So far it only opened 1 time, and hasn't since.
I have read through all the posts that I've found on here and tried all sorts of things but nothing is working. Ive tried: deleting and reinstalling (numerous times), opening under a new computer user, clearing RAM, super patch, bypassing launcher, editing permissions, only downloading base game (no extensions or cc), and edited "GraphicsCards.sgr" and "GraphicsRules.sgr". I could be missing a few. :p
My computer info is as follows:
Macbook Pro Retina (13 in, early 2015)
Processor: 2.7 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: Intel Iris Graphics 6100 1536 MB
Currently the main issue I have is that when I open the launcher and press play it "unexpectedly quits" and I get an error. The blue box behind it with the sims 3 icon stays on (forever) until I force quit. If I try and bypass the launcher that blue box just does the same thing with no launcher. I understand that some Iris people have trouble with graphics, and I posted in that thread as well, but I can't get in to my game to change graphics anyway :/
Ive talked to so many people at EA, and they've tried to be helpful but nothing has worked. Im really at a loss. I understand that the new macs aren't configured to play sims games properly, but others are playing with them (as per my sisters identical computer) so hopefully I can find some sort of fix so I can play my 10+ games. :( Any help would be amazing and Id be so grateful.
Shannon
I've posted on a few other posts, but maybe someone from this post can help me. I also have a new Macbook Pro and have had all kinds of issues trying to get my game to open. So far it only opened 1 time, and hasn't since.
I have read through all the posts that I've found on here and tried all sorts of things but nothing is working. Ive tried: deleting and reinstalling (numerous times), opening under a new computer user, clearing RAM, super patch, bypassing launcher, editing permissions, only downloading base game (no extensions or cc), and edited "GraphicsCards.sgr" and "GraphicsRules.sgr". I could be missing a few. :p
My computer info is as follows:
Macbook Pro Retina (13 in, early 2015)
Processor: 2.7 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: Intel Iris Graphics 6100 1536 MB
Currently the main issue I have is that when I open the launcher and press play it "unexpectedly quits" and I get an error. The blue box behind it with the sims 3 icon stays on (forever) until I force quit. If I try and bypass the launcher that blue box just does the same thing with no launcher. I understand that some Iris people have trouble with graphics, and I posted in that thread as well, but I can't get in to my game to change graphics anyway :/
Ive talked to so many people at EA, and they've tried to be helpful but nothing has worked. Im really at a loss. I understand that the new macs aren't configured to play sims games properly, but others are playing with them (as per my sisters identical computer) so hopefully I can find some sort of fix so I can play my 10+ games. :( Any help would be amazing and Id be so grateful.
Shannon