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sonic1236788's avatar
sonic1236788
Rising Rookie
5 years ago

A serious error has occurred while loading (name).world.

No mater what I try, I just can't prevent this error. I've tried deleting cache, moving The Sims 3 folder from documents out, uninstalling and reinstalling, and deleting Origin cache.

1 Reply

  • @sonic1236788  One cause of the "serious error" message is having the Sims 3 folder open while you try to load a save, so please make sure you close it before launching the game.  Just to be clear, have you moved the entire Sims 3 folder out of Documents\Electronic Arts and let the game generate a new one, then launched it without adding any content to that folder?  It's important to test with zero content in a new folder, just to be thorough.

    If doing the above doesn't or didn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/