Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

After the menu it takes over 3 hours to load and then crashes!

So, I had a problem before where it was a black screen as soon as I started the game, turns out I had to wait over 10 minuets for it to get to the Maxis screen. Now, when I try to start a new game it...
pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    Yes, that's it 🙂

    There's three issues with your computer.

    The game's minimum specs are as follows (note that it also runs on Windows 8 if you have patch level 1.42 so that's not the problem)

    The minimum requirements for this game are already way too low and if you add a few expansion packs, it can come to the point where it doesn't run anymore.

    PC System Requirements

    • OS: XP SP2 / Vista SP1 / Windows 7
    • CPU: For XP 2.0 GHz P4 processor or equivalent; For Windows Vista and Windows 7 2.4 GHz P4 processor or equivalent
    • RAM: For XP 1 GB RAM / Windows Vista and Windows 7 1.5 GB RAM*
    • DISC DRIVE: DVD drive
    • Hard Drive: At least 7.1GB of hard drive space with at least 1 GB additional space for custom content and saved games.
    • Video: 128 MB Video Card with support for Pixel Shader 2.0

    I've highlighted in red where your specs are below that. 

     

    This is what you have

     

    • Processor: Intel(R) Pentium(R) CPU B960 @ 2.20GHz (2 CPUs), ~2.2GHz
    • Card name: Intel(R) HD Graphics
      Manufacturer: Intel Corporation
      Chip type: Intel(R) HD Graphics Family
      DAC type: Internal
      Device Type: Full Device
      Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_FB301179&REV_09
      Display Memory: 1664 MB
      Dedicated Memory: 32 MB
      Driver Attributes: Final Retail
      Driver Date/Size: 3/6/2013 03:02:12, 12615680 bytes

    On top of that, your graphics drivers are from 2013.

     

    So you can try lowering all settings and maybe uninstall an expansion pack or two and see if it then runs and then just wai for that shiny new to re-install everything.

Anonymous's avatar
Anonymous
12 years ago

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1179FB31&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6738 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/25/2012 20:09:12, 4155536 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 552.9 GB
Total Space: 704.4 GB
File System: NTFS
Model: TOSHIBA MQ01ABD075

Drive: D:
Model: TSSTcorp CDDVDW SN-208AB
Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/26/2012 03:26:36, 174080 bytes

--------------
System Devices
--------------
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_FB311179&REV_09\3&11583659&1&00
Driver: n/a

Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_FB311179&REV_04\3&11583659&1&FB
Driver: C:\windows\system32\DRIVERS\Smb_driver_Intel.sys, 16.02.0010.0005 (English), 8/16/2012 14:24:06, 43832 bytes
Driver: C:\Program Files\Synaptics\SynTP\SmbDrv.ini, 8/16/2012 14:20:42, 5521 bytes
Driver: C:\windows\system32\WdfCoInstaller01009.dll, 1.09.7600.16385 (English), 8/7/2009 09:49:36, 1721576 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_FB311179&REV_C4\3&11583659&1&E0
Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 06:00:55, 234224 bytes

Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_FB311179&REV_04\3&11583659&1&B0
Driver: C:\windows\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/2/2012 16:16:02, 62784 bytes

Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_FB311179&REV_04\3&11583659&1&FA
Driver: C:\windows\system32\DRIVERS\iaStorA.sys, 11.05.0002.1001 (English), 7/31/2012 12:22:00, 645952 bytes

Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_FB311179&REV_04\3&11583659&1&A0
Driver: C:\windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/2/2013 02:41:47, 213336 bytes
Driver: C:\windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/2/2013 02:41:47, 337752 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_FB311179&REV_04\3&11583659&1&D8
Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.16420 (English), 9/20/2012 07:08:44, 71168 bytes

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FB371179&REV_05\4&1A5E4630&0&00E2
Driver: C:\windows\system32\DRIVERS\Rt630x64.sys, 8.03.0730.2012 (English), 7/31/2012 00:04:12, 690832 bytes
Driver: C:\windows\system32\RtNicProp64.dll, 1.02.0000.0004 (English), 7/31/2012 00:04:12, 74344 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_FB311179&REV_04\3&11583659&1&E8
Driver: C:\windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 79192 bytes
Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 498008 bytes
Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 623448 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_FB311179&REV_C4\3&11583659&1&E2
Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 06:00:55, 234224 bytes

Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0106&SUBSYS_FB301179&REV_09\3&11583659&1&10
Driver: C:\windows\system32\DRIVERS\igdkmd64.sys, 9.17.0010.3040 (English), 3/6/2013 03:02:18, 5358016 bytes
Driver: C:\windows\system32\igdumd64.dll, 9.17.0010.3040 (English), 3/6/2013 03:02:12, 12615680 bytes
Driver: C:\windows\system32\igd10umd64.dll, 9.17.0010.3040 (English), 3/6/2013 03:02:20, 12858368 bytes
Driver: C:\windows\system32\igfxcmrt64.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:08, 1040384 bytes
Driver: C:\windows\system32\igfx11cmrt64.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:12, 575488 bytes
Driver: C:\windows\system32\igfxcmjit64.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:26, 3511296 bytes
Driver: C:\windows\system32\IccLibDll_x64.dll, 8/6/2012 06:36:02, 94208 bytes
Driver: C:\windows\system32\igcodeckrng600.bin, 3/6/2013 03:02:20, 963452 bytes
Driver: C:\windows\system32\igvpkrng600.bin, 8/6/2012 06:36:22, 272928 bytes
Driver: C:\windows\SysWow64\igcodeckrng600.bin, 3/6/2013 03:02:20, 963452 bytes
Driver: C:\windows\SysWow64\igvpkrng600.bin, 8/6/2012 06:36:22, 272928 bytes
Driver: C:\windows\system32\igdde64.dll, 3/6/2013 03:02:06, 80384 bytes
Driver: C:\windows\SysWow64\igdde32.dll, 3/6/2013 03:02:24, 64512 bytes
Driver: C:\windows\system32\iglhxs64.vp, 3/6/2013 03:02:28, 17078 bytes
Driver: C:\windows\system32\iglhxo64.vp, 6/2/2012 15:32:34, 59425 bytes
Driver: C:\windows\system32\iglhxc64.vp, 6/2/2012 15:32:34, 59230 bytes
Driver: C:\windows\system32\iglhxg64.vp, 6/2/2012 15:32:34, 59398 bytes
Driver: C:\windows\system32\iglhxo64_dev.vp, 6/2/2012 15:32:34, 58109 bytes
Driver: C:\windows\system32\iglhxc64_dev.vp, 6/2/2012 15:32:34, 59104 bytes
Driver: C:\windows\system32\iglhxg64_dev.vp, 6/2/2012 15:32:34, 58796 bytes
Driver: C:\windows\system32\iglhxa64.vp, 6/2/2012 15:32:34, 1074 bytes
Driver: C:\windows\system32\iglhxa64.cpa, 6/2/2012 15:32:34, 1981696 bytes
Driver: C:\windows\system32\iglhcp64.dll, 3.00.0001.0016 (English), 8/6/2012 06:36:22, 216064 bytes
Driver: C:\windows\system32\iglhsip64.dll, 3.00.0000.0012 (English), 8/6/2012 06:36:22, 524800 bytes
Driver: C:\windows\SysWow64\igdumd32.dll, 9.17.0010.3040 (English), 3/6/2013 03:02:28, 11049472 bytes
Driver: C:\windows\SysWow64\igfxdv32.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:04, 330752 bytes
Driver: C:\windows\SysWow64\igd10umd32.dll, 9.17.0010.3040 (English), 3/6/2013 03:02:22, 11175424 bytes
Driver: C:\windows\SysWow64\iglhcp32.dll, 3.00.0001.0015 (English), 8/6/2012 06:36:22, 180224 bytes
Driver: C:\windows\SysWow64\iglhsip32.dll, 3.00.0000.0012 (English), 8/6/2012 06:36:22, 519680 bytes
Driver: C:\windows\SysWow64\IntelCpHeciSvc.exe, 9.00.0000.1340 (English), 3/6/2013 03:02:24, 279000 bytes
Driver: C:\windows\SysWow64\igfxcmrt32.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:14, 931840 bytes
Driver: C:\windows\SysWow64\igfx11cmrt32.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:22, 542720 bytes
Driver: C:\windows\SysWow64\igfxcmjit32.dll, 2.04.0000.1020 (English), 3/6/2013 03:02:26, 3121152 bytes
Driver: C:\windows\system32\difx64.exe, 1.04.0002.0000 (English), 3/6/2013 03:02:14, 185816 bytes
Driver: C:\windows\system32\hccutils.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 110592 bytes
Driver: C:\windows\system32\igfxsrvc.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 64000 bytes
Driver: C:\windows\system32\igfxsrvc.exe, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 515544 bytes
Driver: C:\windows\system32\igfxpph.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 384512 bytes
Driver: C:\windows\system32\igfxcpl.cpl, 8.15.0010.3040 (English), 3/6/2013 03:02:12, 126976 bytes
Driver: C:\windows\system32\igfxdev.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 442880 bytes
Driver: C:\windows\system32\igfxdo.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 142336 bytes
Driver: C:\windows\system32\igfxtray.exe, 8.15.0010.2828 (English), 8/8/2012 03:58:32, 170304 bytes
Driver: C:\windows\system32\hkcmd.exe, 8.15.0010.2828 (English), 8/8/2012 03:58:20, 398656 bytes
Driver: C:\windows\system32\igfxress.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:20, 9007616 bytes
Driver: C:\windows\system32\igfxpers.exe, 8.15.0010.2828 (English), 8/8/2012 03:58:26, 440640 bytes
Driver: C:\windows\system32\igfxTMM.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 410624 bytes
Driver: C:\windows\system32\gfxSrvc.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:12, 175104 bytes
Driver: C:\windows\system32\GfxUI.exe, 8.15.0010.3040 (English), 3/6/2013 03:02:30, 5905880 bytes
Driver: C:\windows\system32\GfxUI.exe.config, 3/6/2013 03:02:20, 268 bytes
Driver: C:\windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 3/6/2013 03:02:04, 9728 bytes
Driver: C:\windows\system32\igfxext.exe, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 254936 bytes
Driver: C:\windows\system32\igfxexps.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:20, 28672 bytes
Driver: C:\windows\SysWow64\igfxexps32.dll, 8.15.0010.3040 (English), 3/6/2013 03:02:12, 25088 bytes
Driver: C:\windows\system32\igfxrara.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 435712 bytes
Driver: C:\windows\system32\igfxrchs.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 428544 bytes
Driver: C:\windows\system32\igfxrcht.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 429056 bytes
Driver: C:\windows\system32\igfxrdan.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 437248 bytes
Driver: C:\windows\system32\igfxrdeu.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:30, 438784 bytes
Driver: C:\windows\system32\igfxrenu.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 286208 bytes
Driver: C:\windows\system32\igfxresn.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:04, 439808 bytes
Driver: C:\windows\system32\igfxrfin.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 438272 bytes
Driver: C:\windows\system32\igfxrfra.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:18, 439808 bytes
Driver: C:\windows\system32\igfxrheb.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 435712 bytes
Driver: C:\windows\system32\igfxrhrv.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 438784 bytes
Driver: C:\windows\system32\igfxrita.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 438784 bytes
Driver: C:\windows\system32\igfxrjpn.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 432128 bytes
Driver: C:\windows\system32\igfxrkor.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 431104 bytes
Driver: C:\windows\system32\igfxrnld.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:22, 438784 bytes
Driver: C:\windows\system32\igfxrnor.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:24, 437760 bytes
Driver: C:\windows\system32\igfxrplk.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:14, 438784 bytes
Driver: C:\windows\system32\igfxrptb.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:22, 437760 bytes
Driver: C:\windows\system32\igfxrptg.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:20, 438784 bytes
Driver: C:\windows\system32\igfxrrom.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 439296 bytes
Driver: C:\windows\system32\igfxrrus.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:28, 439296 bytes
Driver: C:\windows\system32\igfxrsky.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:26, 438784 bytes
Driver: C:\windows\system32\igfxrslv.lrc, 8.15.0010.3040 (English), 3/6/2013 03:02:22, 437760 bytes
Driver: C:\windows\system32\igfxrsve.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 437760 bytes
Driver: C:\windows\system32\igfxrtha.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 437248 bytes
Driver: C:\windows\system32\igfxrcsy.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 438272 bytes
Driver: C:\windows\system32\igfxrell.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 440320 bytes
Driver: C:\windows\system32\igfxrhun.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 438272 bytes
Driver: C:\windows\system32\igfxrtrk.lrc, 8.15.0010.2828 (English), 8/6/2012 06:36:20, 437760 bytes
Driver: C:\windows\system32\Gfxres.ar-SA.resources, 8/6/2012 06:36:00, 165865 bytes
Driver: C:\windows\system32\Gfxres.cs-CZ.resources, 8/6/2012 06:36:00, 142008 bytes
Driver: C:\windows\system32\Gfxres.da-DK.resources, 8/6/2012 06:36:00, 136873 bytes
Driver: C:\windows\system32\Gfxres.de-DE.resources, 8/6/2012 06:36:00, 147101 bytes
Driver: C:\windows\system32\Gfxres.el-GR.resources, 8/6/2012 06:36:00, 209727 bytes
Driver: C:\windows\system32\Gfxres.es-ES.resources, 8/6/2012 06:36:00, 147010 bytes
Driver: C:\windows\system32\Gfxres.en-US.resources, 8/6/2012 06:36:00, 132360 bytes
Driver: C:\windows\system32\Gfxres.fi-FI.resources, 8/6/2012 06:36:00, 141739 bytes
Driver: C:\windows\system32\Gfxres.fr-FR.resources, 8/6/2012 06:36:00, 145211 bytes
Driver: C:\windows\system32\Gfxres.he-IL.resources, 8/6/2012 06:36:00, 158727 bytes
Driver: C:\windows\system32\Gfxres.hr-HR.resources, 8/6/2012 06:36:00, 140779 bytes
Driver: C:\windows\system32\Gfxres.hu-HU.resources, 8/6/2012 06:36:00, 143657 bytes
Driver: C:\windows\system32\Gfxres.it-IT.resources, 8/6/2012 06:36:00, 149390 bytes
Driver: C:\windows\system32\Gfxres.ja-JP.resources, 8/6/2012 06:36:00, 163120 bytes
Driver: C:\windows\system32\Gfxres.ko-KR.resources, 8/6/2012 06:36:00, 147759 bytes
Driver: C:\windows\system32\Gfxres.nb-NO.resources, 8/6/2012 06:36:00, 137519 bytes
Driver: C:\windows\system32\Gfxres.nl-NL.resources, 8/6/2012 06:36:00, 143730 bytes
Driver: C:\windows\system32\Gfxres.pl-PL.resources, 8/6/2012 06:36:00, 142423 bytes
Driver: C:\windows\system32\Gfxres.pt-BR.resources, 8/6/2012 06:36:00, 143976 bytes
Driver: C:\windows\system32\Gfxres.pt-PT.resources, 8/6/2012 06:36:00, 142990 bytes
Driver: C:\windows\system32\Gfxres.ro-RO.resources, 8/6/2012 06:36:00, 145730 bytes
Driver: C:\windows\system32\Gfxres.ru-RU.resources, 8/6/2012 06:36:00, 193862 bytes
Driver: C:\windows\system32\Gfxres.sk-SK.resources, 8/6/2012 06:36:00, 141582 bytes
Driver: C:\windows\system32\Gfxres.sl-SI.resources, 8/6/2012 06:36:00, 137621 bytes
Driver: C:\windows\system32\Gfxres.sv-SE.resources, 8/6/2012 06:36:00, 142617 bytes
Driver: C:\windows\system32\Gfxres.th-TH.resources, 8/6/2012 06:36:00, 223233 bytes
Driver: C:\windows\system32\Gfxres.tr-TR.resources, 8/6/2012 06:36:00, 144378 bytes
Driver: C:\windows\system32\Gfxres.zh-CN.resources, 8/6/2012 06:36:00, 124403 bytes
Driver: C:\windows\system32\Gfxres.zh-TW.resources, 8/6/2012 06:36:00, 126035 bytes
Driver: C:\windows\system32\ig4icd64.dll, 9.17.0010.2828 (English), 8/6/2012 06:36:04, 12887040 bytes
Driver: C:\windows\SysWow64\ig4icd32.dll, 9.17.0010.2828 (English), 8/6/2012 06:36:02, 10673152 bytes
Driver: C:\windows\system32\igfxCoIn_v2828.dll, 1.02.0030.0000 (English), 8/6/2012 06:36:22, 116224 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_FB311179&REV_04\3&11583659&1&D0
Driver: C:\windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 79192 bytes
Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 498008 bytes
Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 02:42:09, 623448 bytes

Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_821110EC&REV_01\4&2339FB5B&0&00E1
Driver: C:\windows\system32\DRIVERS\rtwlane.sys, 2007.03.0821.2012 (English), 8/29/2012 09:37:18, 1498256 bytes
Driver: C:\windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/26/2012 03:27:54, 24064 bytes

Name: Intel(R) HM70 Express Chipset LPC Controller - 1E5E
Device ID: PCI\VEN_8086&DEV_1E5E&SUBSYS_FB311179&REV_04\3&11583659&1&F8
Driver: C:\windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 06:00:55, 17136 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_FB311179&REV_C4\3&11583659&1&E1
Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 06:00:55, 234224 bytes

That should be it, I'm new at this DxDiag thing!

crinrict's avatar
crinrict
Hero+
12 years ago

Yes, that's it 🙂

There's three issues with your computer.

The game's minimum specs are as follows (note that it also runs on Windows 8 if you have patch level 1.42 so that's not the problem)

The minimum requirements for this game are already way too low and if you add a few expansion packs, it can come to the point where it doesn't run anymore.

PC System Requirements

  • OS: XP SP2 / Vista SP1 / Windows 7
  • CPU: For XP 2.0 GHz P4 processor or equivalent; For Windows Vista and Windows 7 2.4 GHz P4 processor or equivalent
  • RAM: For XP 1 GB RAM / Windows Vista and Windows 7 1.5 GB RAM*
  • DISC DRIVE: DVD drive
  • Hard Drive: At least 7.1GB of hard drive space with at least 1 GB additional space for custom content and saved games.
  • Video: 128 MB Video Card with support for Pixel Shader 2.0

I've highlighted in red where your specs are below that. 

 

This is what you have

 

  • Processor: Intel(R) Pentium(R) CPU B960 @ 2.20GHz (2 CPUs), ~2.2GHz
  • Card name: Intel(R) HD Graphics
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_FB301179&REV_09
    Display Memory: 1664 MB
    Dedicated Memory: 32 MB
    Driver Attributes: Final Retail
    Driver Date/Size: 3/6/2013 03:02:12, 12615680 bytes

On top of that, your graphics drivers are from 2013.

 

So you can try lowering all settings and maybe uninstall an expansion pack or two and see if it then runs and then just wai for that shiny new to re-install everything.

About The Sims 3 Technical Issues

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