Black screen not responding
I know this is a common issue with sims, and I have tried endless amount of solutions such as clearing my caches, deleting .packages, deleting my CC. I am literally at my wits end, I have everything ...
Forum Discussion
Are you taken back to desktop? Usually black screen crashing has something to do with your video card Edit Add: Do you have any CC or Mods?
Could you please post a DxDiag. To gather a DxDiag on your computer. windows key + R Key, in the run box type dxdiag, hit ok. let it load and save a copy of the report to desktop. Please post the whole report here. This will take several posts to post the whole report
No it just stop responding, this message has also just come up, before i send the DxDiag, is this anything to do with it?
A window pops up saying 'This program is missing a Windows component' and it says ' This programs requires flash.ocx, which is no longer included in this version of Windows'
Do you have adobe flash? http://get.adobe.com/flashplayer/
Also forgot to ask what anti virus you are using if Bitdefender it does not mix with the game. If you have Bitdefender you would need to remove that and use a different anti virus
Yes I do and I have Kapersky Anti Virus 🙂 Thanks for the help i really appreciate it
Your welcome and If you have flash player fine but Im not sure about your anti virus, you can try shutting it down and see if the game will start, If not could you please post your DxDiag.
