I know this is a common issue with sims, and I have tried endless amount of solutions such as clearing my caches, deleting .packages, deleting my CC. I am literally at my wits end, I have everything up to date and I cannot for the life of me understand why my sims still isn't working. Whenever I load it, the screen goes black and doesn't respond. Please help someone!
Is it okay if I send you another DxDialog of my laptop, I have pasted below:
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System Information
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Time of this report: 6/3/2014, 00:02:32
Machine name: DANIELLE
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140309-1509)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 2181
BIOS: 6CCN96WW(V8.08)
Processor: AMD E-300 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.3GHz
Memory: 6144MB RAM
Available OS Memory: 5702MB RAM
Page File: 1247MB used, 5351MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
DxDiag Previously: Crashed in Diagnostics (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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