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JanetMcNulty's avatar
JanetMcNulty
Seasoned Newcomer
10 months ago
Solved

Can’t get past World menu (Mac)

I’ve looked at many discussions and can’t find an answer that works. For 3 days now I haven’t been able to get past the world menu, it just has that circle and says connecting. I deleted and reinstal...
mac
  • puzzlezaddict's avatar
    puzzlezaddict
    10 months ago

    JanetMcNulty  In KeyChain Access, did you see any entries with sims3 in them?  Please look again to make sure, and delete anything you find.

    You don't need to login to the Main Menu at all, and I would suggest not trying for now, since the game can hang on this screen and prevent you from playing.

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

JanetMcNulty  In KeyChain Access, did you see any entries with sims3 in them?  Please look again to make sure, and delete anything you find.

You don't need to login to the Main Menu at all, and I would suggest not trying for now, since the game can hang on this screen and prevent you from playing.

  • JanetMcNulty's avatar
    JanetMcNulty
    Seasoned Newcomer
    10 months ago

    I thought I got everything out of keychain access but I didn’t. Now I just have to figure out why it’s telling me I have the wrong password. Thank you for your help

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