Forum Discussion

katelynn9144's avatar
katelynn9144
3 years ago

Can I transfer expansion packs from one account to another?

I realized after putting in the codes for the sims 3 late-night expansion and the high-end loft stuff pack that I accidentally put them on an old account(account A), which I no longer use, and wanted...
pc
technical issues
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@katelynn9144  You can't transfer packs from one account to another, but you can have two accounts merged.  If that's what you want to do, you'll need to contact EA customer support for help.

https://help.ea.com/en/contact-us/

You could also contact EA Help on Twitter or Facebook.

  • katelynn9144's avatar
    katelynn9144
    3 years ago
    @puzzlezaddict The problem is that the two accounts use two different emails. Am I still able to have them merged?
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @katelynn9144  Yes, as long as you have access to both emails (so you can prove the accounts are yours), it's not a problem.

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