Cannot download the quantum power pack
I have purchased the sims 3 into the future limited addition. I have redemed the power pack online and it is in my purchasing history but will not download to the sims starter menu. It keeps saying e...
Forum Discussion
Same here!
I keep getting this message:
"Oops!
404 - Page Not Found.
We’re sorry, we think you made a wrong turn somewhere! We searched high and low but we couldn’t find the page you were looking for.
To return to The Sims 3 Store homepage, click here.
Official Sims 3 development blooper.
Looks like the Sims AutoPilot still have a few bugs in the system!"
EA_SpectreCommunity Admin
@straddles: Can you try a different browser please?
@derdrews: Can you try the link in this post?
I redeemed my code. There was a success message.
In my "buyhistory" (I guess thats its name in english) I´m able to see the "Quantum-Powerpack" but when I click on its name or on the picture, I get that message I posted earlier. When I click on "Download" my Sims 3 Launcher should open and download it but instead, nothing happens.
- EA_Spectre
I did a little investigation myself and here is what I found:
When you go to the detail page of the Quantum Power Pack, you get the 404 message. I will forward this information to the Sims 3 web team.
But you should still be able to download the Quantum Power Pack (I'm downloading mine at the moment). And this is how you do it:
When you go into your Purchase History you should be able to see the Quantum Power pack like this:
Don't click on the picture or on name but on the download button underneath the picture. This should start the download.
I had no trouble redeaming the quantum power pack but when i try to download it to the sims start menu it loads and then comes up with an error message that says something along the lines of error while downloading. I have gone to my payment history and pressed download but always get an error message. Have tried closing and ropening start menu and restarted comp no luck!!
- EA_Spectre
Is your game updated to the latest version? Did you try a different browser?
