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Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

Cannot log into the Sims 3 website or my account in game.

I know my password but it keeps saying the email or password is not correct.  I can login to Origin just fine, I downloaded the Sims 3 University and registered it with no problems. I just cannot lo...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Problem has been solved.  It must have been a problem with the login servers, today I was able to login with no problems 🙂

Anonymous's avatar
Anonymous
12 years ago
Approved

I AM HAVING THE SAME PROBLEM NOW. I PURCHASED A GAME THROUGH GAME STOP, BUT I HAVE TO GO TO THE SIMS 3 WEBSITE TO REDEEM IT. I cannot log in to my account nor get any help from technical support.

crinrict's avatar
crinrict
Hero+
12 years ago

What game did you purchase ? Do you have an accout at thesims3.com ? Did you try logging in with a different browser ?

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