Can't access online features in sims 3

Question

Hello,

I tried to login to my SIms 3 account in the game to access online features, but it keeps telling me my password or username is invalid, but it works when I login to Origin and The Sims 3 website. It's really annoying and I've tired to talk to a game adviser about it but apparently that page doesn't exist.&nbsp;
Please help.&nbsp;

Thank You&nbsp;

roberta591 · Answer

@supernatural0ne Is your computer a pc or mac?

darlingsims88 · Answer

Mac

darlingsims88 · Answer

I’m having same problem and I’m a a mac computer&nbsp;

puzzlezaddict · Answer

@darlingsims88&nbsp; Please describe your issue in more detail: which online feature(s) are you trying to access, and how, and what happens when you try?

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Can't access online features in sims 3

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