Forum Discussion

13 years ago

Solved

Can't buy Sim Points!

've tried my paypal and my credit card, and when I use my paypal it just backtracks to the last page. For my credit card it says there is is a system error and to try again later. It's been like t...

technical issues

crinrict
13 years ago
Hi,
this has been an ongoing problem for many simmers.
You need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us. You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
Here's also a long thread that is monitored by the Gurus, you can add your voice to: http://forum.thesims3.com/jforum/posts/list/255/545146.page

crinrict

Hero+

13 years ago

Hi,

this has been an ongoing problem for many simmers.

You need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us. You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Here's also a long thread that is monitored by the Gurus, you can add your voice to: http://forum.thesims3.com/jforum/posts/list/255/545146.page