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Anonymous's avatar
Anonymous
11 years ago
Approved

Can't Connect to EA Download Manager Error

First things first my computer runs Windows 8.1, has no firewall or antivirus enabled, and was factory reset before sims instalation. I have installed the Sims 3 Base Game (Disc)  followed by the 1....
pc
technical issues
crinrict's avatar
crinrict
Hero+
11 years ago

What version does your launcher show now ?

Could you post this info: 

  1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
  2. Press Enter to proceed.
  3. A window will open and in there you can click on the red circles with a white X.
  4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
  5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

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