CANT DO EMAIL CONFERMATION NOR LAUCH PURCHASED GAME

I PAID FOR A SIMS 3 GAME....EMAIL WONT COMPLY NOR CAN I LAUCH THE GAME. i WILL ASK FOR MY MONEY BACK WITHIN A FEW DAYS IF THIS CANT BE RESOLVED...EVEN THE SELECT LOCATION DOESNT WORK FOR ME....WHAT...

technical issues

Anonymous

Not applicable

11 years ago

i dont have any kind of "client" option. The only thing i have is the Origin home page, where you buy games and have a library of the games i have purchased. When i click on that Sims 3 game it just trys to downoload all over again. i do not have a launcher page or anything that resembles what i was shopwn i should have.

crinrict

Hero+

11 years ago

So on the Origin client in your library, the Sims 3 shows up but it doesn't have a play option but only a install option ?

What's your operating system ?

EA_David
Community Admin
11 years ago
To clarify, the "Origin client" is the Origin.exe program that runs and displays your Store & My Games section.

If your answer to Crinrict's question is a "yes" if you try to install, what error message do you get, if any?

If you try to install Peggle (currently free with On The House) does that work ok?