Can't download cc on Mac
So I recently installed The Sims 3 on my MacBook Pro, after I installed the base game I went to the Sims 3 Store and Exchange and installed some CC items and store items, they downloaded fine in the ...
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Thank you SO MUCH for taking the time to write all that out for me! After reading through your instructions I placed the Sims 3 Folder in Documents/EA onto my desktop and launched the game which created a new folder. I then copied the Sims3Pack and pasted it in the Documents/EA/TS3/Downloads folder. I launched the game and in my downloads tab was a item without a picture and was 0.0 MB. I deleted the Sims3Pack from the downloads folder, opened Mozilla and went to the house's page in the exchange and clicked save file. After it was downloaded I copied it and pasted it into the downloads folder and launched the game. It was there!!! It showed up in the downloads folder with the picture and correct size, etc.. I almost jumped out of my chair with excitement! Lol. So I checked the box and clicked install, the installer pop up launched and completed the download but instead of a success message it said "Installation Failed: Please make sure your game has the latest software updates and try again.". I know your last reply included a section about updates at the bottom, is this something I could do to fix the installation failed? I was also wondering if since I made a new game folder if I need to re download the super patcher for Mac? I did this when I was initially installing the game using the download and instructions here..https://help.ea.com/en-us/help/the-sims/the-sims-3/the-sims-3-super-patcher/#mac
Another question I had was I've read some Mac Simmers were having problems with their newer Macs not being compatible with the graphics or something. My Mac is a mid 2012 model but I am running MacOS Mojave, and years earlier when I would play TS3 on this same MacBook Pro I didn't have near as many problems as I'm having now. So I'm wondering if the TS3 update for Macs at this link is something I should try to fix the issue I'm having with the installation failed message. https://bluebellflora.com/2016/02/19/new-sims-3-update-for-mac-users/#comment-15054 I'm sorry for all the trouble but I really do appreciate your help! You've gotten me closer than I ever would have to playing TS3 with my favorite house. Lol. Thanks!!
P.S. I'm attaching a screenshot of the installation failed message in the installer.
@tcr1991 The Super Patch only affects program files, which are independent of your game folder. So if you ran it once and haven't uninstalled since, you're good. You could address the store content patch issue now, which might help. But the message you're seeing doesn't necessarily mean your game is out of date—the exchange file itself could be broken in some way. It could also use a pack that you don't own; check the tab in the Exchange for which packs it uses.
The second link you listed is for an old Origin update, back when mac users were having some problems with the game. It's definitely out of date by now; either it won't do anything, or it will break Origin, forcing you to do a clean uninstall and reinstall (of Origin, not TS3). But it won't help with Exchange stuff. You also don't have to worry about incompatibility between your computer and the game. If you can load to the Main Menu, you've solved all the potential issues. (The graphics issue specifically only affects computers from 2013 and later; the other issues were addressed by the two unknown error workarounds you applied.)
Anyway, I'd still suggest using a different browser to download the Exchange item that's giving you trouble. It's also a good idea to clear your browser caches. Be sure to delete anything in your computer's Downloads folder (not the game's Downloads but the one that shows up in the Finder) that's Sims-related. Since this is your first attempt at installing in this clean folder, you should delete everything in DCCache and DCBackup as well.
If you still can't get this one file to download, try a few others. If it's not a problem with your game folder or your browser(s), that particular download might be corrupted. You can also PM me the link for the item, and I can test it myself, if you want.
