Can't Redeem Product Code Help[Mac]

So, I recently got a Macbook and it doesn't have a disk drive, so I have been trying to redeem product codes through Origin. It won't let me redeem the Sims 3, but I have been able to download some of the expansion packs. If someone could help, that would be greatly appreciated.

Thanks,

BreeAnna

technical issues

1 Reply

Anonymous
11 years ago
Approved
@BreeAnna_25 wrote:

So, I recently got a Macbook and it doesn't have a disk drive, so I have been trying to redeem product codes through Origin. It won't let me redeem the Sims 3, but I have been able to download some of the expansion packs. If someone could help, that would be greatly appreciated.

Thanks,

BreeAnna

Hi

Does it give an error message - why won't it register the code? If you continue to have problems then you may need to contact EA Customer Services and see if they can assist.

Caspin