7 years ago
CAW won't start on Win10
Couldn't CAW to save my butt, but kept trying until windows 10 when it would briefly show the start screen then shut down with no message. New computer, (PC) figured why not? So installed CAW. Won...
@Vgrace573 Darn, I was hoping that TS3 didn't work either; there are some simple interventions for the game, and I was hoping those would take care of CAW too. I remember reading about the Creator's Update issues, although I wasn't running the game in Windows 10 until a year later, when most of the problems were sorted out. Still, you could try the usual steps to turn off the effects of the update. This is the guide I used, although some of the ways to access the settings may have changed:
https://forums.thesims.com/en_US/discussion/comment/15902876#Comment_15902876
I doubt any of that would crash CAW and not the game, but the settings are easy enough to switch off, and switch back on if CAW still crashes.
Your dxdiag mostly looks fine, although there's plenty I don't know about reading one. I did notice that you have several errors caused by an .exe associated with Catalyst Control Center, which is a tool designed for AMD graphics cards. Is there a reason you have it installed? Nvidia cards can use the built-in Control Panel or download Nvidia Inspector for free. I know some people prefer other tools, like RivaTuner Statistics Server; I use RTSS myself, but then I have an AMD card. At any rate, try disabling CCC for now and see whether it makes a difference.
If this isn't the problem, it would help to get a crash dump. Here's how:
By the way, your dxdiag also has a whole bunch of errors from a browser extension called HoneyServicesCorporation. (I think it's a coupon service?) I don't know whether you need to update it, or whether the tool itself isn't working well with Edge right now, but either way, you probably want to find a way to clean up the errors.
C:\Users\vgrac>%LOCALAPPDATA%\CrashDumps
'C:\Users\vgrac\AppData\Local\CrashDumps' is not recognized as an internal or external command,
operable program or batch file.
Creating the dump worked but no dialogs came up after attempting to start caw. I waited awhile,tried launching again and waited some more. Nothing. See above for second command. Guessing it didn't work because no batch file was created?
Don't know why CCC is on this machine. It was a refurbished model so maybe the video card was swapped out at some point. The adjustments I made to keep the game running smoothly were done with nvidia. Anyway, got rid of amd. Game still works fine, caw still doesn't. What's weird to me is that it worked for a few days some weeks back when I first downloaded it to this machine, then stopped working and as I mentioned before, ts3 broke at the same time. Reinstall fixed the game but caw is still being a p.i.t.a.
Thanks puzzleaddict for your thoughtful help. I ordered Seasons for no reason other than all the good lots and worlds use it. Figured I'd set up the world I wanted in caw to play it but heck if I've gotten along without for all this time I'll get along period.
BTW the Honey thing. Saw those too. Am guessing that anytime it tries to apply a no-longer-valid coupon at checkout it might cause an error? Will look into it as I adore that app.
Thanks again.
@Vgrace573 The resolution of 1050 is an odd resolution. Usually you should follow TV resolutions of 720 and 1080 with 4K now being popular. With that said you should be using a DVI cable to connect to the monitor rather then the vga HD15 cable. The bigger issue is the 320W power supply that comes with the small form factor computer you have. This is probably an unusual power supply that replacement with a higher wattage may (probably) is not available. The 730 video card requires minimum 300W so you are very near maxing the power supply. My first guess would be to take the case off and make sure there is plenty of air flow - check the cooling fan(s). Next make sure there are no bloated capacitors. You have to make sure the health of your computer is up to run at near capacity as my guess would be an aging computer. I have a Dell Inspiron 660s (sff) I use for streaming (no games). I sudden change in a computer's performance merits a close inspection followed by a stress test.
@Vgrace573 The way you describe the crash (or closing out, no crash, as the case may be), it sounds like what would happen if your antivirus/firewall was blocking CAW. It would be weird for it to flag CAW but not TS3 itself, unless you've set an exception for the game. I don't actually know what the .exe is for the 1.69 version of CAW; I have a Steam/1.67 install. You could find out easily enough though, and try setting an exception. Or just turn off your your av temporarily while you test.
If that doesn't help, you might ask on the official Sims forums. Some players there still use CAW, and while 1.69 isn't particularly popular, plenty of players do have Origin installs. Maybe someone else will have ideas.
https://forums.thesims.com/en_US/categories/create-a-world
I'm sorry I don't have any better ideas.
roberta591 and puzzlezaddict thank you both. I looked things over but my (admittedly ignorant) eyes didn't see a problem. Turned off everything on Defender that could be and Malwarebytes doesn't run in real time. Whole thing reminds me of my old original x-box. Wouldn't start a game at all for months then suddenly worked perfectly, then decided not to work again.
Be that as it may, my system works great for everything else including gameplay not just ts3 but some other truly finicky games that I won't mention here. (One has its own Netflix series coming up that I'm kinda jazzed about!) I may butt into a thread on the forums as I can't find the spot where they'll let me create a new one.
Thanks again for your time and attention. Have a good one!