Changed my Origin password, but now I can't log in to The Sims. Help?
I forgot my Origin password and ended up having to change it. Didn't think anything of it until I went to play The Sims (Supernatural expansion pack if it matters), and I can't log in. It keeps telli...
The accounts are connected and use the same password. You did try the new one right ? If so, try clearing your browser cache on IE and if that still doesn't work, you need to contact customer support so they can take a look at your account
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
