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Newcomer

Re: Code redeemed but game not showing in my EA library

I got a code from G2A for sims 3 but when I redeem it, it doesnt show up in my games. its super annoying and everytime I go to the store page it tells me to purchase it, but when I use the code again, it says its already been redeemed?!

1 Reply

EA_mplsnow
Community Manager
20 days ago
Hey ferretboxer,

I've merged your post into the main thread for this topic. If you're having issues with your code, you'll want to contact our support team and they'll look into this with you. It may also be worth contacting the retailer to see if they can help get you a new code. Thanks!