Anonymous
14 years agoCrashing Computer
I had to Hard disc of the game and they played just fine(Sims3 and World Adventure), I bought Late night on the E.A. Store. Now as I play it goes black or sometimes crashes my computer. HELP!
I have tried all the stuff under that and my computer is fine, I even completely wiped my computer and still this happens.
What's all the stuff under that ?
Under your post, I have been checking all the stuff that you have suggested for others.
No special added mods or content
Fully upgraded computer
It is a complete crash of the computer sometimes online or offline(tried both to find out why)
I play for about 10-20 mins and it does it a lot.
no error messages, just freeze than crash.
Sorry Such a late reply, holiday season is crazy time. Merry Christmas!
Now I got Error 12 and everything erased when I tried to play agian. WTF
Ah. Merry Christmas to you too.
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps below:
If you have Microsoft Windows XP:
1. Click the Start button on the Windows Taskbar.
2. Select Run.
3. Type dxdiag in the available text field.
4. Click OK.
5. Click Save All Information.
If you have Windows Vista/Win 7 and do not have a Run selection:
1. Click On Start
2 Type dxdiag into Search Box
3. Click Save All Information.
Either use two posts to post all or only post the part up to [sound device].
Please let me know if you have a switchable graphic card. That usually does not show in the DxDiag.
------------------ System Information ------------------ Time of this report: 12/25/2012, 11:17:24 Machine name: HANDIE-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: INTEL_ System Model: A_M_I BIOS: BIOS Date: 03/13/08 17:38:29 Ver: 08.00.10 Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz Memory: 4096MB RAM Available OS Memory: 3034MB RAM Page File: 1012MB used, 5054MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.
-------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
--------------- Display Devices --------------- Card name: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1) Manufacturer: Intel Corporation Chip type: Intel(R) 4 Series Express Chipset Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_50028086&REV_03 Display Memory: 1293 MB Dedicated Memory: 32 MB Shared Memory: 1261 MB Current Mode: 1360 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: SONY TV Monitor Id: SNYEB01 Native Mode: 1360 x 768(p) (60.015Hz) Output Type: HDMI Driver Name: igdumd32.dll,igd10umd32.dll Driver File Version: 8.15.0010.1749 (English) Driver Version: 8.15.10.1749 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/13/2009 20:15:31, 3805184 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-6D62-11CF-E3E5-0870A3C2C535} Vendor ID: 0x8086 Device ID: 0x2E22 SubSys ID: 0x50028086 Revision ID: 0x0003 Driver Strong Name: igdlh.inf:Intel.Mfg.NTx86...1:iEGL0:8.15.10.1749😛ci\ven_8086&dev_2e22 Rank Of Driver: 00EC2001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
------------- Sound Devices ------------- Description: SONY TV (2- High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2803&SUBSYS_80860101&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/13/2009 18:51:47, 304128 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: SPDIF-Out (Rear) (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_80865002&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt.sys Driver Version: 6.10.6017.0001 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/22/2008 04:32:50, 380928 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: SPDIF-Out (Front) (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_80865002&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt.sys Driver Version: 6.10.6017.0001 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/22/2008 04:32:50, 380928 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
--------------------- Sound Capture Devices --------------------- Description: Rear Mic (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: stwrt.sys Driver Version: 6.10.6017.0001 (English) Driver Attributes: Final Retail Date and Size: 5/22/2008 04:32:50, 380928 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Line In (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt.sys Driver Version: 6.10.6017.0001 (English) Driver Attributes: Final Retail Date and Size: 5/22/2008 04:32:50, 380928 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Microphone (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt.sys Driver Version: 6.10.6017.0001 (English) Driver Attributes: Final Retail Date and Size: 5/22/2008 04:32:50, 380928 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Device Name: Microsoft Wireless Desktop Receiver 3.1 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x00F9 FF Driver: n/a
Device Name: Microsoft Wireless Desktop Receiver 3.1 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x00F9 FF Driver: n/a
Poll w/ Interrupt: No
----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x3A39 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 7/13/2009 18:52:09, 258560 bytes | Driver: usbd.sys, 7/13/2009 18:51:05, 5888 bytes
---------------- Gameport Devices ----------------
------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x045E, 0x00F9 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 7/13/2009 18:45:09, 28160 bytes | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes | + HID-compliant mouse | Vendor/Product ID: 0x045E, 0x00F9 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 7/13/2009 20:19:10, 51776 bytes | Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes