If you see this error:
Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to open the folders manually; the file won't show up in a search.
If this doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then try to launch the game again.
@puzzlezaddict I removed the version.tag file, and It still won't work. It's making my screen tiny and rainbow wheeling, and not responding. I don't know what else to do.
@puzzlezaddict I tried playing around with the moving files suggestion you made before. The game works only when I DON'T re-download my purchased worlds (Roaring Heights, Lunar Lakes, Dragon Valley, Riverview) from the download manager and completely leave them out of my game. When I do try to download them into the game, the game acts like it's loading, goes black, disappears and makes everything on my screen tiny and rainbow wheels. Is there any way to fix this?
@xXHOLYSHIZZLEXx Is the base game icon along the bottom of the launcher grayed out or colored in? If it's grayed out, please repair the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
Otherwise, do you have iCloud enabled and set to automatically sync the contents of Documents? (I can't remember whether I asked you specifically.) If so, please eitehr disable iCloud entirely or disable the auto sync feature. This article is for a different issue, but the relevant settings are the same:
https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/
If that doesn't help, please try playing while your computer is not connected to the internet. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable.
And please download and install fresh copies of the worlds directly from the store site, not from in-game; don't use existing downloads either.
Is anyone experiencing problems with the sims 3 pets pack only?
@Livia105 Some people are having trouble playing with pets. I'm not aware of any issues with installing the pack or loading its other content though. What issues are you seeing?
So i haven't been able to play the sims 3 on my mac for a while due to the update but today i saw the 64 bit is available so i downloaded it and i played it fine fora few hours. I first loaded the game and played whilst all of my expansion packs were downloading. I quit the game after a few hours and let me expansion packs finish downloading. Now when i try to play the game again the game launcher comes up and i hit play but it closes and a message comes up saying 'unable to start game...your the sims 3 base game is incompatible with the current sims 3 expansion pack. please update your game via the game launcher". I have tried repairing, looking for updates and uninstalling and reinstalling the game but nothing works. Please help!!!!
@angelllliica Please go into Documents > Electronic Arts > The Sims 3 and delete the file labeled Version.tag.
When I go to launch my newly installed 64 bit version of the sims 3 and updated packs it provides me with an error that states my base game is incompatiable with the expansion pack. Troubleshooting this issue with the ea support is not helping. Anyone have similar issue and able to resolve it?
@SSinclair90 Please go into Documents > Electronic Arts > The Sims 3 and delete the Version.tag file.
