[CURRENT ISSUE] sims 3 64 bit & metal keeps crashing?

Hello!

I am having this same exact issue as everyone explains. My game crashes and closes every 30 mins. The last 3 times I tried to play and my game closes out on me. Yesterday, evening as I was playing. I notice every time I fast forward the game would freeze and the rainbow wheel appeared. 

@biancaadav  Does it help to play in windowed mode?  If that alone doesn't make a difference, try lowering all the graphics settings as well.  If the game is then stable, you can try raising one setting at a time to see whether any of them cause crashes.

Fast forward has always been a little dicey in Sims 3, especially on low-end hardware.  It's unfortunately not likely to change, although it's possible lowering one setting or another will help.

Thank you for responding. How do I play in windowed mode? I'll try that and will give you an update 

Damn I'm also experiencing these crashes.

• OS: Catalina AND Big Sur 11.0.1 (20B28). Tried on both.
• Mac model: MacBook Pro 15-inch 2018
• Processor: 2.6 GHz 6-Core Intel Core i7
• Memory (RAM) 16 GB 
• Graphics: Intel UHD Graphics 630 1536 MB and Radeon Pro 560X 4 GB
• Are you running any antivirus? No
• What Expansion and Stuff Packs do you have installed? World Adv., Ambitions, Late Night, Gens, Pets, Showtime, Supernatural, Seasons, University, Island Paradise, Into the Future, High-End Loft, Fast Lane.
• Do you use CC/Mods? Not really.

I'm playing in fulscreen mode but I'm not planning on playing in windowed mode or lowering graphics settings since they're already quite low. I thought this game was supposed to work as before and I don't think that it's my job to fix it. I hope they'll patch it sooner than later. I'll attach the macOS crash log if it happens again.

EDIT: I attached the crash report.

Ok I will try that! I did play last night with my expansion packs on low settings and windowed mode and it worked perfect as well, I’m gonna play around with it to see when the freezing and the lagging starts. 

@biancaadav  You can switch between fullscreen and windowed modes by clicking cmd-enter either at the Main Menu or once your save is loaded.  If that doesn't work for some reason, as it doesn't for a few people, go into Documents > Electronic Arts > The Sims 3, open options.ini, cmd-F to search for fullscreen, and set it to 0.

@Sebosze  Please try playing in a clean user folder.  Move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you open the launcher, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you get the same error.  Let me know either way.

If you do get another error, please post the same crash log.  I'd also like to see a deviceconfig, which will be in Documents > Electronic Arts > The Sims 3.  Your user and computer names are about 25 lines down, so feel free to delete those, but there's no other personal information in the file.

Here's the DeviceConfig.log:

@Sebosze  Are you still getting crashes even in the clean folder?  Does it help to play in windowed mode?  Please also play with nothing else running on your computer other than Origin, immediately after restarting.

@puzzlezaddict Thanks for your response, I tried your recommendations but I still experienced crashing very shortly into game play. I have already been considering this, but do you recommend I install the Windows partition to play? Though my computer specs are below the minimum for the 64-bit update, do you think I will still experience these problems running Windows?

@Akosantwi79  If you Bootcamped your Mac and installed the game in Windows, it might run okay, but it's entirely possible it wouldn't perform any better than what you're seeing now.  Different players can have widely different experiences, for sure.  However, your hardware is pretty weak for the Windows version of the game as well, and many people with similar processors and graphics chips struggle to play at all.

Besides, you'd want to have at least 100 GB free to devote to the Windows partition, plus at least 30 GB free on the Mac side once you've uninstalled Sims 3.  (I'd prefer more, but it's not strictly necessary.)  And you'd need to buy a Windows 10 product key, which, last I checked, is about $110 for the cheapest legitimate option.

If you'd like to troubleshoot a bit more on the Mac side, please do this:

• Move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.
• Load the game to the Main Menu, switch to windowed mode (cmd-enter), turn ALL the graphics settings to the minimum, and quit.
• Do not add any content at all: no saves, no mods or cc, etc.
• Reload, and start a one sim, no pet household in Sunset Valley.
• Keep track of any freezes/spinning cursors/crashes, and let me know when they happen.

Please also list the packs you currently have installed.