Forum Discussion
Hello, I can't play the sims 3 anymore since the update. I play on Windows 7. When I try to start the game I get a message that says the sims have stopped working. Will this be fixed? I guess there aren't many of us using Windows 7 so I think it's unlikely, but I'm sad that I can't play anymore. Otherwise with the update does the sims 3 work well on Windows 11? Are there still installation problems?
Sorry for the mistakes and misunderstanding. I'm using google translate. The French forum doesn't seem very active.
- puzzlezaddict15 days agoHero+
@Oumie-x Please look for related errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to launch Sims 3. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Please also run a dxdiag and attach it to your reply.
- Oumie-x15 days agoSeasoned Novice
Description
Stopped working
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Sims3Launcher.exeSignature du problème
Nom d’événement du problème : CLR20r3
Signature du problème 01: sims3launcher.exe
Signature du problème 02: 1.0.0.0
Signature du problème 03: 67072ced
Signature du problème 04: Sims3Launcher
Signature du problème 05: 1.0.0.0
Signature du problème 06: 67072ced
Signature du problème 07: 287
Signature du problème 08: 129
Signature du problème 09: System.DllNotFoundException
Version du système: 6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux: 3084- Oumie-x15 days agoSeasoned Novice
I don't know if it worked for dxdiag. I'm not very good at it.
- puzzlezaddict15 days agoHero+
@Oumie-x Your dxdiag crashed while running and therefore doesn't contain all the usual information. I do think this computer would likely run Windows 10 just fine, if you want to update at some point. But that may not be the main issue.
The Reliability Monitor error points to an issue with DirectX 9, so please manually reinstall DX9, as described here:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
If this doesn't help, please look for a Reliability Monitor error (and make sure it's newer, based on the timestamp), and post it here.
- Oumie-x15 days agoSeasoned Novice
Thank you very much for helping me. I installed DirectX 9 but unfortunately the sims do not work yet. So I think I will buy a new computer.
In my opinion the recent update caused the problem.
I could play without problems a few days ago and now I simply cannot run the game anymore. I do not know if there was a way to avoid doing this update, but it is too late. Anyway, thanks again, but unless there is a fix I will have to give up the sims until I buy a new computer.
I would like to know if the sims 3 installs well on windows 11?
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