Iv'e just purchased sims 3 and downloaded it on my new gaming laptop, i have been trying all day to load it and I get to the screen to choose a town, stardew valley and it wont load and just keeps saying error can't load please restart the game, which i have done so many times and nothing changes, i don't know what else to do, i have been running sims 4 no problem, can anyone help, or how do i get a refund for it please..
I don't know if this will help but have you tried uninstalling then reinstalling the game? I had the same problem but I followed the instructions from this reddit post and it helped fix the problem. https://www.reddit.com/r/Sims3/comments/11vz36h/cant_play_at_all_due_to_a_serious_error_while/
Also, since you've just recently purchased the game, it might be worth it to look through this guide https://steamcommunity.com/sharedfiles/filedetails/?id=1131162350 if you haven't already, it basically just goes through a bunch of helpful tips and tricks to make your game run smoother in 2025. Hopefully this helps a little bit.
