I had put some MP3s in the Documents\Electronic Arts\The Sims 3\Custom Music folder and they all worked in game, but the next time I started the game none of them played. You would see the the stereo playing, but no sound. I already went to the options and previewed the songs. They worked there , just not in Live Mode. How do I fix this?

Do any of your mp3 files have embedded album art? The Sims has problems with that sometimes. I had copied a bunch of mp3's to my custom folder, and a couple wouldn't play, I removed the album art from those files and later they would play in the game.

The problem I have is with wall speakers.As soon as I take down all the wall speakers and just have the one stereo I can play my custom music again.Not sure why.

This has happened to me, when I first put them in, they all worked and then they just began to stop working. I deleted the other stereo, turned the first one off and on again and then the song played non stop, no matter which mode I was in. I then had to close the game and the audio glitched out before finally closing.

Hi kaveh300, It may be that something is wrong with one of your MP3 files (e.g. it being corrupted or using a "bad" codec). Please try this: Remove all your music files from the custom music folder. Move only one of them back to that folder and test if it plays in the game. Test all of your files this way to identify the ones that are not playing correctly. Move all "good" files back into the custom music folder. Hope that helps! Ursula

Custom Music doesn't play | EA Forums

15 Replies

EA_Spectre
Community Admin
13 years ago
Hi kaveh300,

It may be that something is wrong with one of your MP3 files (e.g. it being corrupted or using a "bad" codec). Please try this:

Remove all your music files from the custom music folder.

Move only one of them back to that folder and test if it plays in the game.

Test all of your files this way to identify the ones that are not playing correctly.

Move all "good" files back into the custom music folder.

Hope that helps!

Ursula
Anonymous
13 years ago
Do any of your mp3 files have embedded album art? The Sims has problems with that sometimes. I had copied a bunch of mp3's to my custom folder, and a couple wouldn't play, I removed the album art from those files and later they would play in the game.
Anonymous
12 years ago
This helped me!
ej847sim
11 years ago
The problem I have is with wall speakers.
As soon as I take down all the wall speakers and just have the one stereo I can play my custom music again.
Not sure why.
crinrict
Hero+
11 years ago
As far as I remember, the wall speakers are bugged but I'm unsure if they were fixed.

Are you updated to the latest patch ?
K1ncior
11 years ago
Damn! I have almost 450 of them :catmad: @up No, it's not fixed.
FoolishCommande
11 years ago
So I was having this problem as well, all of my MP3's were at the right bit rate and what not. I recently figured out that if you have more than one stereo on the lot that your trying to play custom music, it wont work. The custom music will only with if there is only one stereo, and this includes the wall mounted speakers. At least this is what I did to fix my problem.
Anonymous
10 years ago
This has happened to me, when I first put them in, they all worked and then they just began to stop working. I deleted the other stereo, turned the first one off and on again and then the song played non stop, no matter which mode I was in. I then had to close the game and the audio glitched out before finally closing.
rumbutter
Hero (Retired)
10 years ago
@Jamaexox

try clear the cache files to stop the looping of the music

to delete the cach files go to electronic arts/the sims 3/

•CasPartCache.package
•compositorCache.package
•scriptCache.package
•simCompositorCache.package
•socialCache.package.package

it's safe to delete these files as a new ones will regenerate
SuperMandypoo
10 years ago
my custom music used to work perfectly fine. I don't know what changed it but now it only plays one of the many songs on loop. iv taken all songs out of the folder including the other costom music folder not the one found in electronic arts folder ... still does this... please help
iv tried taking things out and testing individual songs and even without the previously mentioned singular song in the folder that's what it plays regardless...
I REALLY DO NOT WANT to have to uninstall and re install all my sims things...