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Anonymous's avatar
Anonymous
14 years ago

Digital download from Amazon + Game Disc issues

Hi. I purchased the Late Night expansion from Amazon via digital download for my Mac. I installed the game and ran it, but I get the "No Game Disc Found!" error message, and cannot play. I don't have...
pc
technical issues
crinrict's avatar
crinrict
Hero+
14 years ago

Could you post the exact error message ? Do you have any custom content or Store content installed ?

Anonymous's avatar
Anonymous
13 years ago

I'm having this same problem too. I downloaded Late Night from Amazon.com last year, installed it and it worked fine. I uninstalled Sims 3 and successfully reinstalled the base game and Ambitions but for whatever reason whenever I try to open it now it says "No game disc found! Please insert The Sims 3 Late Night disc before proceeding." I am extremely unhappy because I cannot play at all and I've already uninstalled and installed the game and have a family going already. Please, tell me what to do.

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    I would get in touch with a customer support game advisor. Might help if they give you a new key.

    Please do let us know if that helps.

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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