Forum Discussion

Anonymous

12 years ago

Approved

Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support.

A while ago, I had some issues regarding my Sims 3 disk, I thought they were resolved, however after not playing the game for some time, the problem has reoccured. When I try to play the game the sam...

technical issues

Anonymous

12 years ago

Approved

Mac

Anonymous

9 years ago

Approved

I've also got a Mac, I've only just started playing last week.

I've found that, so far, only the disc starting version of the base game actually allows me to play. I downloaded a patch to patch the launcher up to 1.67 and from there on immediately this error came up. I'm not really sure what I'm supposed to do, but I found uninstalling the game and reinstalling it seems to work (don't worry, the save files are kept)

roberta591
Hero (Retired)
9 years ago
@Cinna98 @tattyprice @smilypop2000 If you have el-capitan on your mac please refer to this post - el capitan issue

hth
- Anonymous
  9 years ago
  Approved
  I don't have El Capitan (10.11), I'm at 10.6.8.
  - roberta591
    Hero (Retired)
    9 years ago
    @Cinna98 I recall this issue was around since TS3 was released. As in the pc this is a problem with the optical drive itself. El-capitan seems to have made it worse. Probably something to do with the optical drive device driver. When TS3 came out EA did not have Origin yet - it replaced the EA Download Manager. Now you have Origin for mac.