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BunnyHugger2000's avatar
BunnyHugger2000
Seasoned Newcomer
8 years ago
Solved

downloading to windows 10

how do you get Sims 3 to download to Windows 10? When we insert the disc, nothing happens.
pc
technical issues
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi @BunnyHugger2000,

    The Sims 3 discs and Windows 10 don't always get along well. If you want to play The Sims 3 on Windows 10, it's better to download and install the games through Origin.

    To do so, please follow these steps:

    1. If you don't have it installed, download and install the Origin client.
    2. If you haven't done it before in thesims3.com or Origin, redeem your The Sims 3 game codes. To redeem your codes:
      1. Open Origin
      2. Log in with the EA Account where you want to add the games (each code can only be registered once, and to be able to install expansion or stuff packs, the base game must be in the same account).
      3. Click the Origin menu > Redeem Product Code...
    3. Once registered, the game will be in your Origin library. You can click on it to start the download and installation of the game.

    Please, let us know if you have any questions 😉

    -Mai

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@lydiakettle  I think you're the same person who's posting on the official Sims forums right now, and if so, you're already getting exactly the right advice.  If you're not, let me know, and I'll try to help.

Just to be clear though, here's an easy way to install from disc, as long as you meet a couple of requirements.  But EA employees are always going to recommend installing via Origin, because that's what EA wants everyone to do.  Besides, only Origin installs are officially supported these days, so the community managers would of course post that recommendation on EA's official help site.

petrovapetrova's avatar
petrovapetrova
5 years ago

А как мога да си инсталирам добавките след като имам оригинална игра?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @petrovapetrova  When Sims 3 is installed, open your Origin game library, click on the Sims 3 icon, select More > Expansion Packs, and click on the Download button for each pack you own.  Do the same thing for More > Stuff Packs.

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