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Anonymous's avatar
Anonymous
11 years ago
Approved

DRAGON VALLEY installing problems!

I bought Dragon Valley from a local store here in Finland and I can't install it on my computer.
I have the Sims 3 with Supernatural and University life which installed without problem.
Origin has the newist update, everything should be OK but when I put the DV cd inside,
my computer "aknowledges" it and the little window opens to run the program and to install it.
When I push Install it immediadely sais Intalling ready - skips the code I have for the game - and
isn't actually installed to my computer. Its not in any of my files and when I try to start the game with DV cd it
says I don't have the right cd inside.
I see there's been similar problems with other players too, but I didn't get the answers or the "help".


What can I do? Please give me a quick and  step by step answer (if there is one).

Thank you,

JKMKA

3 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    try redeem the code in your the sims 3 account once accepted then go to your purchase history in the sims 3 account download the world from there

    1. Go to thesims3.com and log in with your account
    2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
    3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
    4. Go to your purchase history to download the world (make sure your game is updated to the newest version)
  • i tried this and it keeps saying the code i entered has already been used. does that mean you can only enter the code once? and i bought the game for no reason? i recently purchased it from a used game store.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    uh oh dragon valley is a world =store item the code for that world once redeemed by the original owner the world is in their the sims 3 account permanently