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Dr_Non-sequitur's avatar
Dr_Non-sequitur
11 years ago

e shows in Origin but not in The Sims Resource.

I bought an expansion pack. It plays fine and shows up on My Games in Origin. The problem is I do not have the serial numbers to register the game onThe Sims Resource and for The Exchange.

  1. Where do I find the games serial number for those of us who downloaded from Origin?
  2. How do you register your expansion pack with The Sims Resouce?
  3. If information was in an e-mail from Origine and was deleted, how can I get another copy of that e-mail sent to me?

Thanks,

pc
technical issues

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago
    • It should auto-register to thesims3.com once you make an account here but you'll find the code by clicking on the game in origin and choosing i. If it didn't auto-register, you need to contact a game advisor (see below)
    • The Sims Resource is a third party site that has nothing to do with EA.
    • You don't need the email since the info is on Origin itself.

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page

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