EA app will not launch Sims 3, unresolved for months

Hi there @puzzlezaddict , 

I am experiencing a very similar issue with the Sims 3 after the switch from Origin to EA App was made. I can open the EA App and see the Sims 3 in my library. I can select Play from the library, and it brings me to the Sims 3 Launcher. However, if I try to press play on the Sims 3 Launcher, the play button will go grey for a few seconds before I am booted back to the EA App library screen. At no point does the game load beyond the launcher. 

I have tried the steps you outlined in this thread so far. I cleared the EA App Cache, I repaired the Sims 3 game files through the EA App, I moved the Folder from Documents to the Desktop and saw the new folder for Sims 3 pop up in Documents after I loaded up the launcher, and I also completed the two steps you provided regarding using the Windows terminal commands. However, this has not yet corrected the problem I am experiencing. 

I do not use a third party Antivirus software. 

Here is the log of the error that occured after I input the "perfmon /rel" command and pulled up the error logs that were listed in the following screen: 
Problem: Stopped working                                          
Description
Faulting application name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
Faulting module name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
Exception code: 0xc0000094
Fault offset: 0x005511f2
Faulting process id: 0x0x78B0
Faulting application start time: 0x0x1DA0560945E21D1
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
Report Id: 1cb92696-3b65-4532-972e-d48e1e26c46c
Faulting package full name:
Faulting package-relative application ID:
 
If you have any insight or help on how I can go from here, I would greatly appreciate it. I just don't know why this issue even happens with many players of the Sims 3. 

Sincerely,
@PermaFrost358