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aleahjo1's avatar
aleahjo1
6 years ago
Solved

External Application??

Im trying to download my sims 3 game from my origin account  on to my Mac and it says I need and external application?? is that a CD drive?? or what is it and how do It??
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @aleahjo1  I take it your Mac runs Catalina?  If so, that's the issue: Sims 3 is a 32-bit app, and Catalina is 64-bit only.  There's no way around this error.  However, EA has announced a 64-bit-compatible version of Sims 3 for macOS, to be released hopefully some time this year.  Here's the full announcement:

    https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/8271641

    In the interim, your only options are to play on a different computer, to install Windows on your Mac (via Bootcamp or Parallels), or to install Mojave or earlier on an external hard drive or USB and boot into that when you want to play.  Let me know if you want more information about the last two options.

    If you only recently bought Sims 3 and don't want to wait for the new version, you can request a refund from EA:

    https://help.ea.com/en-us/help/account/returns-and-cancellations/

Markimooimoo's avatar
Markimooimoo
6 years ago

This doesn't really make sense to me. I have played the Sims 3 on my mac for several hours before, until suddenly this has just happened. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@Markimooimoo  What exactly is happening on your computer, and what operating system does it run?

  • Markimooimoo's avatar
    Markimooimoo
    6 years ago

    It just updated to the latest Mac OS Catalina. The whole reason I got origin on my mac was because I wanted to play the Sims 3 on here, and I fail to understand how it's so suddenly against downloading

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