I received a code with only four sets of letters/numbers instead of five. Like this ****-****-****-****
Both the website registration and the in game registration requires 5 sets. I think this is just an invalid serial code?
@hairyox: That is the code for the limited edition content which you can redeem here: http://www.thesims3.com/incentive/SeasonsRedeem.html
i have the same problem, i pre ordered in september and i received ths week a mail with codes for the iced bar and costumes, i downloaded the game on origin and when i want to install i dont have the good codes i didnt not receive the code asked to register i only have the goodies, and yesterday the 39 99 euros where taken on my bank account, i am very disappointed because i cant play anymore
i have already ordered sims additionnals and pre ordered (supernatural and it was great i received the codes
i have tried to phone to ea games but no answer after 20 minutes and i have written mails but no answer
Try live chat. You'll need to change the country to US if it doesn't light up to be used.
I also redeemed the code for monte vista and cannot download it from the disc nor from any of the Sims3 or Origin sites. When I try and redeem the code is says invalid. I have bought a disc and cannot use it. What is going on here!?!?!?!? I wish someone could fix these kind of problems to make it user friendly. All brilliant ideas but really impractical when it comes to using it.
