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lumigoomy's avatar
lumigoomy
10 months ago
Solved

Game crashes to desktop at community lot during winter

Hello. I have an issue that's been plaguing my game ever since I upgraded to a high end computer on a Windows 11. Every time it's winter and the ground starts to get frosty, my game crashes when I tr...
pc
technical issues
  • lumigoomy's avatar
    lumigoomy
    10 months ago

    I figured it out and will put it here in case someone else makes the same mistake as me. In my defense, I've been using a laptop my whole life and this is my first time owning a PC... It turns out that when I set up the display, I didn't set it to the fancy graphics card inside. So for months, I've been gaming on an Intel graphics card worse than my gaming laptop. I'm honestly impressed considering how many graphics-intensive games I play for my job and stuff. Thanks, The Sims 3! Anyway, the game is running fine now in winter and on community lots because it's actually using my proper graphics card. I don't quite understand why the crash log analyzer kept claiming it was just custom content, but I'm too happy to have figured it out to care!

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@lumigoomy  Please test without ReShade or any custom content for now, just to keep things simple.  It's possible that you're seeing multiple issues, and pulling them apart can be difficult when all these factors are still in play.

I would also lift the limit of two CPU cores, as Sims 3 can actually use 3 cores sometimes (which I didn't know for a long time).  The limit will therefore hamper performance, and besides, the CPU itself will redistribute the load appropriately.

Please let me know whether the problem is all community lots, or just some, and which ones; and whether the snow depth is a factor here.  To change it, bring up the cheats console (ctrl-shift-C) and enter testingcheatsenabled true , then shift-click the ground and select Seasons to see various weather-related options.

  • lumigoomy's avatar
    lumigoomy
    10 months ago

    @puzzlezaddictHello and thank you for the response. I've removed Reshade and all mods from my game. It turns out that Sims 3 automatically uses all of my cores anyway when I start the game.

    As for the testing, it went well at first. I put down a consignment store and a park, and I was able to pan over to them in winter (from no snow all the way to deep snow). Then, to test other community lots, I went into edit town and set down that festival grounds from Riverview (the like warehouse thing). But then when I went back into the game, the game crashed as soon as I panned over to it.

    Edit: I went back into the game to test if the edit town had something to do with it and plopped down the festival grounds immediately. I set the season to winter and the temperature to 0 and when I went over to the community lot, it crashed immediately. The same thing happened with a junkyard, a salon, and the gym. Truth be told, it's a little demoralizing, haha. I've attached a dxdiag in case that helps as well.

    • lumigoomy's avatar
      lumigoomy
      10 months ago

      I figured it out and will put it here in case someone else makes the same mistake as me. In my defense, I've been using a laptop my whole life and this is my first time owning a PC... It turns out that when I set up the display, I didn't set it to the fancy graphics card inside. So for months, I've been gaming on an Intel graphics card worse than my gaming laptop. I'm honestly impressed considering how many graphics-intensive games I play for my job and stuff. Thanks, The Sims 3! Anyway, the game is running fine now in winter and on community lots because it's actually using my proper graphics card. I don't quite understand why the crash log analyzer kept claiming it was just custom content, but I'm too happy to have figured it out to care!

      • kostaspoly's avatar
        kostaspoly
        9 months ago

        please tell me the steps you followed beacuse i have the same problem and i want to solve it. Im playing from my laptop (windows 11) also. i have this problem over a year and i dont know how to fix it.

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