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lil_tidepod's avatar
2 years ago
Solved

Game Crashing sims 3

Does anyone know why my game is suddenly crashing? I've added cc into my game and it was running smoothly until this point.

  • @lil_tidepod  This crash was an access violation, a type of error not specific enough to help here.  The one thing that's clear is the game didn't run out of memory.

    Please remove your new custom content and see whether the game still crashes.  This new cc might not have been a problem until you used it, or until it was assigned to the wrong sim; it's often impossible to tell that an item is broken until you find exactly the right context.

    If the game crashes with the new cc removed, please all your cc, just as a test, and see whether the game still crashes.  You don't need to save your progress.  If you get yet another crash, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

2 Replies

  • @lil_tidepod  This crash was an access violation, a type of error not specific enough to help here.  The one thing that's clear is the game didn't run out of memory.

    Please remove your new custom content and see whether the game still crashes.  This new cc might not have been a problem until you used it, or until it was assigned to the wrong sim; it's often impossible to tell that an item is broken until you find exactly the right context.

    If the game crashes with the new cc removed, please all your cc, just as a test, and see whether the game still crashes.  You don't need to save your progress.  If you get yet another crash, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • lil_tidepod's avatar
    lil_tidepod
    2 years ago

    Thank you for the help 🙂 after reading your comment I remembered that I had recently given my toddler a new cc hairstyle and took the toddler hairstyles out of the game and it worked no more instant crashing

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