Game crashing when camera moves too fast
Product:The Sims 3 Platform: Windows 10 Which language are you playing the game in? English How often does the bug occur? In the town of Appaloosa Plains What is your current game version number?...
Forum Discussion
@puzzlezaddict @roberta591 Just to be safe, I tried all of what you both suggested. After doing ALL of those, it seems to run stable in windowed mode. I'm still crashing in fullscreen. I also crash if I put my laptop to sleep and reawaken it with the game running.
I think this is the right page for my drivers. https://support.hp.com/us-en/drivers/selfservice/omen-15.6-inch-gaming-laptop-pc-15-ek1000/2100045552/model/2100045567?sku=350D5UA
Thank you both so much for your help!
Edit: I installed Seasons, University, and Ambitions, and the game is once again crashing.
@iliekponiez Just to be clear, the game is now crashing even in windowed mode after installing the new packs? Or is it only crashing in fullscreen? And is this with the second monitor plugged in or not?
I should have clarified earlier, but is the fps limit you've set actually being respected? Please check in-game if you haven't already: bring up the cheats console (ctrl-shift-C) and enter fps on , and a number will appear in the upper-right corner of the screen. It shouldn't go over 60, but if it does, that can be addressed easily enough. High framerates could also cause crashing.
If the fps is locked to 60, please try playing in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you open the launcher, a clean folder will spawn with no content. Don't add anything to it yet; just start a new save and test both fullscreen and windowed modes. If you don't get any crashing, copy over your existing save, but nothing else yet, and test it too.
The clean folder should address potential issues relating to having installed the new packs. To be clear, installing new packs shouldn't cause more crashing, at least not on a system like yours, but given the timing, it seems prudent to be thorough.
@puzzlezaddict I started a fresh game in a fresh folder like you suggested. I didn't have any crashes even with all my expansions installed. I was playing full screen at 60 fps. The cheat showed that the fps cap is working. Unfortunately, when I restored my saves, my game crashed again. No mods.
Do I need to somehow transfer my sims over to a fresh save and start anew?
Edit: Scratch that. The game is still crashing with all packs and in fullscreen even with a new folder.
@iliekponiez Do the crashes happen in windowed mode too? Is this with the other monitor plugged in or not?
@puzzlezaddict The external monitor (a TV) is unplugged. It's crashing in both windowed mode and full screen. Oddly enough, I'm not having any crashes in Oasis Landing. The crashes are happening while I try to play in Appaloosa Plains. Haven't tested any of the other neighborhoods.
@roberta591 Thank you so much. I downloaded it and I'm checking my temperatures.
Edit: My temperatures are fine.
@iliekponiez The very first thing you need to do is check the temps on the cpu and gpu. I just read some posts about heat problems with the HP Omen. This is not a new problem for HP Omen laptops. MSI afterburner will tell you these temps. A couple of posts said their cpu was running at 95c. I think the cpu probably starts throttling at 90c and at 100c you may damage the cpu. Once you damage the cpu HP will not warranty your laptop and the cost of repair will exceed to value of the laptop. Personal experience. The cooling system in laptops is complicated and to clean them the laptops normally have to be opened up. If you have pets (cats ot dogs) or a dusty house the cooling fan(s) may not be turning at the right speed anymore. There are settings that may help or laptop fans that may help. Make sure the vents are not blocked. Once your cpu reaches 90c the fan(s) should be making more noise and you may see a noticeable decrease in performance. hth
