12 years ago
Game crashing
My game is crashing from 10 to 10 seconds. What do I do? I have all expansions and all stuff packs. Please, help me. DXDIAG: ------------------ System Information ------------------ Time of...
--------------------------------
Media Foundation Scheme Handlers
--------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<URL type>, <handler CLSID>, <brief description>[, Preferred]
file:, {477EC299-1421-4BDD-971F-7CCB933F21AD}, File Scheme Handler, Preferred
http:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler
http:, {9EC4B4F9-3029-45AD-947B-344DE2A249E2}, Urlmon Scheme Handler
http:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpd:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler, Preferred
httpnd:, {2EEEED04-0908-4CDB-AF8F-AC5B768A34C9}, Drm Scheme Handler, Preferred
https:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpsd:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mcast:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mms:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
ms-appdata:, {CFC81939-3886-4ACF-9692-DA58037AE716}, MsAppData Scheme Handler, Preferred
ms-appx-web:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppxWeb Scheme Handler, Preferred
ms-appx:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppx Scheme Handler, Preferred
ms-winsoundevent:, {F79A6BF9-7415-4CF3-AE10-4559509ABC3C}, Sound Event Scheme Handler, Preferred
rtsp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
sdp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
-------------------------------------
Preferred Media Foundation Transforms
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\Preferred]
<media subtype GUID>, [<transform friendly name>, ]<transform CLSID>
{00000006-0000-0010-8000-00AA00389B71}, A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}
MFAudioFormat_AAC, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFAudioFormat_WMAudio_Lossless, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
{3F40F4F0-5622-4FF8-B6D8-A17A584BEE5E}, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
MFVideoFormat_WVC1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
KSDATAFORMAT_SUBTYPE_ADPCM, ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}
MFVideoFormat_DVHD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFAudioFormat_MPEG, Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}
{00002000-0000-0010-8000-00AA00389B71}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFAudioFormat_WMAudioV9, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFVideoFormat_WMV2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_DOLBY_DDPLUS, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
{[edit: credit card info removed]-8000-00AA00389B71}, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFAudioFormat_MP3, MP3 Decoder MFT, CLSID_CMP3DecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MFVideoFormat_MSS1, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MFVideoFormat_WMV1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WVP2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_WMV3, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
KSDATAFORMAT_SUBTYPE_MULAW, G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}
MFVideoFormat_MJPG, MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}
MEDIASUBTYPE_mp43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
{00000031-0000-0010-8000-00AA00389B71}, GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}
MFVideoFormat_MSS2, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MFVideoFormat_DVSD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFAudioFormat_WMAudioV8, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFAudioFormat_MSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFVideoFormat_MP43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
MFVideoFormat_DVSL, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFVideoFormat_DVC, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
{00000011-0000-0010-8000-00AA00389B71}, IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}
MEDIASUBTYPE_MP42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_mpg4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_m4s2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_MP4S, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_M4S2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MEDIASUBTYPE_mp4s, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{[edit: credit card info removed]-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{E06D802C-DB46-11CF-B4D1-00805F6CBBEA}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFVideoFormat_MP4V, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_H264, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_MPEG2, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MFVideoFormat_MPG1, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MEDIASUBTYPE_WMVA, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
-------------------------------------
Disabled Media Foundation Transforms
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\DoNotUse]
<transform CLSID>
------------------------
Disabled Media Sources
------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\DoNotUse]
<media source CLSID>
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Falha no bucket -390555979, tipo 1
Nome do Evento: APPCRASH
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1: TS3W.exe
P2: 0.2.0.205
P3: 525c2c0e
P4: MSVCR80.dll
P5: 8.0.50727.6910
P6: 4fee68f0
P7: c0000005
P8: 000172d7
P9:
P10:
Arquivos anexados:
C:\Users\Renata\AppData\Local\Temp\WER728.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\Users\Renata\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_TS3W.exe_abb454ea4c275e6c67b534a68b4efbb36a2329_1386105f
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 24441afe-41bd-11e3-afc3-c89cdccab83e
Status do Relatório: 17
Bucket com hash: 04cbde9faab96ab4a089b8b4d3596007
+++ WER1 +++:
Falha no bucket -390442830, tipo 1
Nome do Evento: APPCRASH
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1: TS3W.exe
P2: 0.2.0.205
P3: 525c2c0e
P4: TS3W.exe
P5: 0.2.0.205
P6: 525c2c0e
P7: c0000005
P8: 0014923b
P9:
P10:
Arquivos anexados:
C:\Users\Renata\AppData\Local\Temp\WERE57E.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\Users\Renata\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_TS3W.exe_e148ee453cd2f4bcd83aac61119ebfd334fea6f2_062801b1
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 5fba1eab-41ba-11e3-afc3-c89cdccab83e
Status do Relatório: 16
Bucket com hash: b627505f8932c0a16bdc18d42d37f599
+++ WER2 +++:
Falha no bucket -368656430, tipo 5
Nome do Evento: RADAR_PRE_LEAK_32
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1: TS3W.exe
P2: 0.2.0.205
P3: 6.2.9200.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Users\Renata\AppData\Local\Temp\RDR6DA.tmp\empty.txt
Esses arquivos podem estar disponíveis em:
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 1b4f1f17-41b8-11e3-afc3-c89cdccab83e
Status do Relatório: 16
Bucket com hash: 16c3342f4896717dd8eddc37d9a89239
+++ WER3 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER4 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER5 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER6 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER7 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER8 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
+++ WER9 +++:
Falha no bucket , tipo 0
Nome do Evento: BlueScreen
Resposta: Não disponível
ID do CAB: 0
Assinatura do problema:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Arquivos anexados:
C:\Windows\Minidump\101513-22312-01.dmp
C:\Users\Renata\AppData\Local\Temp\WER-51812-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Renata\AppData\Local\Temp\WERB07.tmp.WERInternalMetadata.xml
Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0e450b17
Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 101513-22312-01
Status do Relatório: 16
Bucket com hash:
Only thing I see a problemtic on your DxDiag is that you only have a 32 bit operating system. With that the game can only use 2 GB of the 8 Gigs of RAM you have.
I also think that there are newer drivers for Nvidia. Try updating those.
Did you update to Windows 8.1 ?
When did the crahsing start ? Right away or after playing ? When exactly does it crash ? In live Mode ? When loadinging the game ?
I updated the nvidia drivers and tested the game. For the first 10 minutes it was fine, then it started to crash again, like before. It crashes in simulation mode.
This problem never happened with me, but look what happened: I had another computer and I changed for this configuration less than a month. Last week I installed all the sims (expantion and stuff packs) and bought the movie stuff pack and into the future expantion and installed as well, updated the game for the 1.63.5 version and tryed to play. At first the game was closing when I was at CAS. after the installation of into the future and movie packs, this problem didn't happened again, but the crashes started.
I didn't updated the windows yet.
ps.: sorry about any english mistakes, it's not my usual language.
Is this an existing game you're playing or a fresh one ? If it's existing, how big is the save game folder ?
It's a fresh one and It has 29.5 mb